Latest Inspection
This is the latest available inspection report for this service, carried out on 1st March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bath Lodge.
Annual service review
Name of Service: Bath Lodge The quality rating for this care home is: The rating was made on: two star good service 1 9 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Webb Date of this annual service review: 1 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 8 Bath Road Reading Berkshire RG1 6NB 01189589726 01189561933 care@bathlodge.info Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mr Michael John Bissell Number of places (if applicable): Under 65 Over 65 0 17 The maximum number of service users who can be accommodated is: 17 The registered person may provide the following category/ies of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Bath Lodge accommodates up to 17 older people. The property is a detached period house that has been adapted for its present use. The accommodation is on the ground and first floors. There is no passenger lift between the floors though there is a motorised chair that can be used to climb up and down the stairs one at a time. The home has 12 bedrooms. Therefore for the service to be at full capacity, five of the bedrooms would need to be shard by two people each. In practice, however, only three bedrooms are now used as doubles.
Annual Service Review Page 2 of 6 1 9 0 3 2 0 0 9 All of the bedrooms have a wash hand basin, though none has en suite facilities. There are two communal bathrooms available. The Service is located close to the centre of Reading and is set back from a busy road. At the back there is a large enclosed garden. Details of the current fees can be obtained from the Manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for, since the last key inspection in March 2009. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us numerical information about the service. Any surveys returned to us by service users and others with an interest in the service. Any information we have received about how the service has managed any complaints. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and any action taken in response to requirements or recommendations made within the previous inspection report. What has this told us about the service? The annual quality assurance assessment (AQAA), returned by the manager, provided current details about the home including areas where action has been taken to make improvements. The completed AQAA notes no specific improvements having been made in direct response to resident feedback since the last inspection, beyond indicating that a previous social event might be repeated in response to positive feedback from residents, and that residents were consulted about the home getting a dog. Other changes reported since the last inspection include ensuring that any needs for aids or equipment, identified at assessment, are addressed prior to admission; that trial visits are now documented in the care plans along with the decision to confirm the offer of a permanent place at the home. Residents have also been encouraged to be more active and involved in their care and their families have been invited to contribute to care plan decisions and to the provision of photographs and other personal items for residents rooms. The AQAA also indicates some ongoing improvements to the physical environment and to the homes facilities, through the completion of a utility area. A range of refresher training has been provided to staff over the past year and some new policies have been implemented. The AQAA indicates few specific planned improvements for the future, other than ongoing maintenance and improvement in areas which would be expected, such as maintaining training and promoting good practice. There were no requirements arising from the last inspection. Annual Service Review Page 4 of 6 Since the last inspection, appropriate notifications of some reportable events have been made to the Commission, as required. The completed AQAA indicated that no new complaints had been received about the service in the last twelve months. No complaints have been received by the Commission, for forwarding to the service, over the same period. There are reported to have been no safeguarding referrals relating to this service since the last inspection. The Commission has not been made aware of any safeguarding matters over the same period. The AQAA indicates a service which consults residents through regular service user meetings and an annual quality assurance questionnaire, (also sent to relatives). as well as by listening to residents on a day-to-day basis. The views of relatives are also sought. Our judgement is that the home continues to provide a good service to meet the needs of residents, and provides good outcomes for residents. What are we going to do as a result of this annual service review? We will not change our inspection plan, and will undertake the next key inspection by the 19th of March 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of residents Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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