Latest Inspection
This is the latest available inspection report for this service, carried out on 1st September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Beacon Hill Lodge Nursing Home.
Annual service review
Name of Service: Beacon Hill Lodge Nursing Home The quality rating for this care home is: The rating was made on: two star good service 1 5 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Robert Pettiford Date of this annual service review: 2 8 0 7 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 18 Beacon Hill The Downs Herne Bay Kent CT6 6BA 01227375536 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Unique Help Group Limited Number of places (if applicable): Under 65 Over 65 30 0 0 30 The maximum number of service users to be accommodated is 30. The registered person may provide the following category/ies of service only: Care home with nursing - (N) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia (DE) Old age, not falling within any other category (OP). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Beacon Hill Lodge Nursing Home is a detached Victorian building, which faces the sea front at Herne Bay. It is close to the town centre, with its shops and other amenities. The home is registered for a total of thirty beds, most of which are for single use and have en-suite facilities.
Annual Service Review Page 2 of 7 1 5 0 9 2 0 0 8 The home has a large lounge and a separate dining room. There is easy access between the ground and first floors via a passenger lift. All rooms have a TV point, nurse call alarm and telephone point. The home has parking space for guests at the front of the premises, and on road parking as well. The fee levels range are calculated on the assessed needs for individual residents. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The last Inspection report dated 15th September 2008 showed: The home provides good and detailed information for prospective residents. Comprehensive pre-admission assessments are carried out to determine whether the residents needs could be met. There is a good rapport between the staff and the residents. It was observed and confirmed by residents that staff are kind, patient and respectful. Residents said they liked the food, which is of a high standard and with a food variety and choice. On the day of the inspection, there were pancakes for pudding with strawberries and raspberries and homemade cake for tea. Good and imaginative activities are provided Monday to Friday by an activities person who knows the residents well. Visitors are made welcome in the home and encouraged to join in with activities and special occasions. Staff are provided with comprehensive mandatory and specialist training which include Dementia care and safeguarding vulnerable adults. The company has its own trainer who was present at this inspection. Care plans have been further improved. Those for residents with dementia and mental health needs are being further updated. Care plans are informed by a range of risk Annual Service Review Page 4 of 7 assessments, which are regularly reviewed. The Company must ensure that there are sufficient numbers of care staff on duty to meet residents needs in a timely manner. Many residents stay in their rooms due to their dependency as well as by choice. Staffing levels were discussed at length with the manager and group manager. The kitchen was reviewed by the Environmental Health Officer during January 2007 and it was then recommended that it be refurbished. At this inspection it was noted that the kitchen has not been refurbished but some new cupboards have been provided and tiles repaired. Evidence from AQAA (Annual Quality Assurance Assessment) and other information showed: The home did send us their annual quality assurance assessment (AQAA). The AQAA along with other information and intelligence contained sufficient information to contribute towards making a judgement about the frequency of inspections. The AQAA detailed a range of improvements that had been made to the home and to the delivery of care to the service users. What the home considers it does well The AQAA states it maintains a high standard of care and have a caring and dedicated team of staff and has a happy and homely atmosphere that supports the service users. What the home considers has improved over the last 12 months Care plans and documentation has been improved. Homes maintenance programme is ongoing. The home has some new nursing beds to meet residents needs. Additional staff are now on duty during the day. What the home considers it could do better. Decorate the exterior of the home,and improve the garden. Increase activities and arrange outside trips for service users. Any notifications received on evidence received by the Commission have been dealt with appropriately with the best possible outcome sought. In the view of the completed AQAA and intelligence received we do not propose to change the current inspection schedule. What are we going to do as a result of this annual service review? In the view of the completed AQAA and no negative intelligence we do not propose to change the current inspection schedule. We are not going to change our inspection plan, and will do a key inspection by 15th September 2010. This Annual Service Review will not change the quality rating for the home. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service.
Annual Service Review Page 5 of 7 Annual Service Review Page 6 of 7 Reader Information
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