Latest Inspection
This is the latest available inspection report for this service, carried out on 24th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Berry Pomeroy.
Annual service review
Name of Service: Berry Pomeroy The quality rating for this care home is: The rating was made on: two star good service 2 7 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Judy Gossedge Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 26-28 Compton Street Eastbourne East Sussex BN21 4EN 01323720721 01323639032 info@berrypomeroy.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Eastbourne Free Church Women`s Council Number of places (if applicable): Under 65 Over 65 0 26 The maximum number of residents to be accommodated is 26 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category : Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is owned by The Eastbourne Free Church Womens Council; a voluntary organisation. The Manager is supported by a committee of trustees, who visit the home and produce a monthly report. The home is in Eastbourne, close to the seafront and the town centre. It is close to shops, churches, transport links and other local amenities. The building is a large detached property, which has access to all floors via a passenger lift. All residents have a single bedroom, many of which are now en-suite. There is a well-tended garden to the rear of the property. Fees as at the time of the
Annual Service Review Page 2 of 6 The registration certificate has been updated. 2 7 1 1 2 0 0 8 review range from £495.00 - £540.00 per week. A copy of the homes Statement of Purpose and Service Users Guide is available to view in the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. The AQAA was detailed, and it provided information on improvements made over the last twelve months and these include: A deputy manager has been recruited, trained and supervised in carrying out pre-admission assessments, lockable storage has been provided in the bedrooms of all residents self medicating any medicines, a portable hoist has been purchased, a spring and autumn menu has been introduced, an activities co-ordinator has been recruited, Friends of Berry Pomeroy is now fully established and offers regular entertainment and activities to the residents, senior care staff have received guidance in dealing with complaints and the appropriate procedures to follow, building work has been carried out to create level access throughout the home, and the passenger lift has been upgraded. We looked at the information in the AQAA and our judgement is that the service is still providing a good service and that they know what further improvements they need to make. The deputy manager was spoken with to seek information as the Registered Manager is currently not working in the home. A letter has been sent to the Responsible Individual to request confirmation of the current management arrangements for the home. The last report was generally positive about the services provided and all but one of the outcome areas were rated as good, and the outcome area for the environment rated as adequate. Two Requirements and one Recommendation were made following the last inspection. The AQAA detailed that one Requirement has been addressed. For the second in relation to bathroom facilities in the home, the AQAA details that building work is in progress to refurbish an unused bathroom and to provide an assisted bath facility. The deputy manger has subsequently confirmed that this work has now been completed and that the one Recommendation has also been addressed. Resident and care worker feedback was sought at the inspection and again as part of this review and no concerns were raised. Residents comments when asked what the home does well included, the carers offer real personal care and friendship and are patient and understanding, I would say that everything is organised efficiently, and everything I cant fault them. Annual Service Review Page 4 of 6 The AQAA details three complaints have been received and that none were upheld and no safeguarding adults referrals have been made since the last inspection. The AQAA details the organisation has a system in place for monitoring its own standards of care delivery. What are we going to do as a result of this annual service review? There will be no change to the inspection plan and will do a key inspection by 27 November 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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