Latest Inspection
This is the latest available inspection report for this service, carried out on 18th May 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Blackberry Hill.
Annual service review
Name of Service: Blackberry Hill The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Button Date of this annual service review: 1 8 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Ansford Road Castle Cary Somerset BA7 7HG 01963350032 01963350072 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Home First & Foremost Ltd Number of places (if applicable): Under 65 Over 65 10 0 One place in Room 7 may be used for a service user with a concurrent physical disability Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Blackberry Hill is registered to provide residential services for up to 10 adults within the learning disability category of registration. The Registered Provider is Voyage, Home First & Foremost Ltd. Blackberry Hill opened in April 2003 following extensive refurbishment of the building. The home caters for young people who have complex needs and a high level of vulnerability. The accommodation is mainly on two floors with additional few steps on the first floor. There is a passenger lift although most people can use the stairs. Upstairs there are bedrooms and a conservatory lounge. Downstairs there is a dining room, living room and training kitchen; there is also a main kitchen where meals are prepared.
Annual Service Review Page 2 of 6 Outside there is a parking area to the front of the property with garden areas to the side and back of the house. A previous garage has been converted and equipped to use as a sensory room. This room is also used for some therapies and for arts and crafts. Fees range from # 1450.00 / per week but would be individually assessed packages of care. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The quality rating for this service is 3 star. This means that the people who use this service experience excellant quality outcomes. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It contained comprehensive information and was clear. It gave us all the information we asked for and demonstrates that the home continues to have an understanding of what best practice is for the people who live there and they know how to maintain this. It shows that they regularly consult with people who live here and make changes based on their views and needs. The AQAA also tells us how peoples care continues to be planned in an individual and coordinated way. Each person has their own key worker who helps to ensure that each person has their needs met in a way that suits them. The AQAA stated We have introduced new activities throughout the day and evening based on individuals choices and preferences. The home has developed a seasonal menu plan. All holidays have been evaulated and based on their success, we have planned further trips for the coming year. We are in the process of updating and develping the sensory room. We are planning to develop a small vegatable growing project. This enables our service users to participate in growth and consumption of their own produce. We are continuing to personalise the home by displaying service users own art and craft work. The work in updating and developing the sensory room will result in the facility being more appropriate the needs of the service users. The Commission has not received any complaints about this service. We have not made any visits to the home since the last key inspection. This is a excellant service, which continually strives to seek out ways of further improving the service provided. Improvements continue to be based on best practice and the views and needs of the people living there. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan and will do a key inspection by 18/05/10. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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