Latest Inspection
This is the latest available inspection report for this service, carried out on 17th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Blackwood Road (2).
What the care home does well A detailed AQAA was received from this service that identified clearly; how the service maintains good standards, what they have improved on during the past 12 months, and the plans they have in place to improve the service further. Every effort is made to include the people who live at this home in the development of the service. Special meetings are planned and organised for service users to attend and issues regarding the running of the home, how this impacts on individuals` lives and the things that individuals want to see develop further, are discussed. So that service service users can take an active part in the meetings, pictures and photographs are used to illustrate what is being discussed. In addition to this varied communication techniques are used with individual service users. This means that despite service users sometimes having complex needs, their right to have things explained to them and to be listened to is to taken seriously. Staff work closely with healthcare professionals so that they receive the right sort and most up to date information and guidance about service users medical needs. The speech therapist has helped to equip staff with the different skills needed to communicate with individuals effectively. Service users are empowered to lead their care plans and these are regularly reviewed. So that service users can take an active part in this process, pictures and photographs are used, as well as the use of individual`s communication techniques. This means that the focus of the meeting is controlled by the person involved. Service users are supported by a well trained workforce that understand their individual needs and work hard to support them to live a valued lifestyle. The home is managed well and the people who live there enjoy an environment that is safe, comfortable and pleasant. What the care home could do better: No requirements or recommendations were made as a result of this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Blackwood Road (2) Blackwood Road (2) Town End Farm Sunderland SR5 4PG three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elsie Allnutt Date: 1 7 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Blackwood Road (2) Blackwood Road (2) Town End Farm Sunderland SR5 4PG 01915536979 01915536978 blackwood.road@ssd.sunderland.gov.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Verity Burnett Type of registration: Number of places registered: Conditions of registration: Category(ies) : Council of City of Sunderland care home 7 Number of places (if applicable): Under 65 Over 65 1 learning disability Conditions of registration: 7 The LD(E) category relates to one service user currently residing at Blackwood Road Date of last inspection Brief description of the care home Blackwood Road is a purpose built detached bungalow standing in its own grounds in the centre of a local housing estate. It has lawned gardens to 3 sides of the building and has its own driveway and garage. The accommodation consists of 7 single bedrooms and a range of communal facilities. At the rear of the home is a patio area and landscaped features, which include a water fountain. All areas of the home enable access for people who have a physical disability. Personal care is provided to people over 18 years who have a learning disability as well as some who may also have a Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home physical disability. The home is near to the local shops and post office and a bus service. This allows easy access to the city centre. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
The aim of this inspection was to establish that; the excellent standards assessed at the previous key inspection have been maintained; service users continue to live a safe, valued lifestyle within a framework that continues to be well managed and that is guided in service users best interests. The outcome: It was evident that the manager, staff and service users continue to work hard to maintain high standards throughout this service, resulting in service users living a life that is safe, valued and interesting. A new manager who is now registered with the CQC (Care Quality Commission) was appointed to run the home earlier this year. This person, who has worked at the home for several years and has worked in the role as deputy manager for six, is suitably qualified having achieved the RMA (Registered Managers Award). This qualification is supplemented by a range of other training that supports her in her role as manager. Both the Statement of Purpose and the Service User Guide have been reveiwed and updated to reflect changes in the service for example the change of manager. All service users have detailed care plans that are up to date and that reflect changing need. They are person centred, service user led and give staff detailed information about the needs and preferences of service users. Staff are well trained and understand the needs of the people that they support. However they are aware of their limitations and seek advice and guidance where needed. A good relationship has developed with healthcare professionals who are involved in individual service users care and a liason nurse has now been established from Sunderland Royal Hospital and is based at Broadway House. The home is aware of when and how to access this important and valuable resource and feels that it has reduced time and effort when trying to access important healthcare resources, advice and guidance for service users. As there is one service user who some time ago was assessed as needing the use of bedrails, the home has put a risk assessment and risk strategy plans in place regarding their use. The need for the use of bedrails was originally determined by a occupational therapist and good information and records are in place regarding their use. However there are plans in place to replace the bed and to assess the success of a new piece of equipment recently put in place for the persons safety and comfort and it is thought that this might be a good opportunity for the occupational therapist to reassess whether there is still the need for the additional use of bedrails. The manager has submitted a referral for an occupational therapist to carry out this assessment. All staff have received training in safeguarding adults and understand the procedures to
Care Homes for Adults (18-65 years) Page 4 of 9 follow in the event of abuse being observed or reported to them. The manager has had experience of using safeguarding procedures and understands how to respond to different scenarios. She has attended training regarding the Mental Capacity Act and Deprivation of Liberty and understands her duties under the Mental Capacity Act and how to use the Deprivation of Liberty protocols. The manager states that she is supported by a strong staff team that receives a wide programme of training. All are up to date with mandatory training and this includes moving and handling. The moving and handling training programme also offers staff training in the use of individual hoists and slings, while at the same time it reflects individual service users needs. This training is delivered by a back specialist advisor and is updated every three years unless an individual issue dictates earlier, or if there is a change in legislation. Health and safety records in the home are up to date with the overall aim being to maximise service users safety. The manager has a good understanding of her duties under the Care Standards Act 2000 and is developing awareness of the new regulations under the Health and Social Care Act 2008. She also has a good understanding of the White Paper, Valuing People and how this impacts on the service she is managing. Any new information received by the manager is cascaded to the staff team. Service users living at Blackwood Rd continue to receive a service that is managed and developed in their best interests. What the care home does well:
A detailed AQAA was received from this service that identified clearly; how the service maintains good standards, what they have improved on during the past 12 months, and the plans they have in place to improve the service further. Every effort is made to include the people who live at this home in the development of the service. Special meetings are planned and organised for service users to attend and issues regarding the running of the home, how this impacts on individuals lives and the things that individuals want to see develop further, are discussed. So that service service users can take an active part in the meetings, pictures and photographs are used to illustrate what is being discussed. In addition to this varied communication techniques are used with individual service users. This means that despite service users sometimes having complex needs, their right to have things explained to them and to be listened to is to taken seriously. Staff work closely with healthcare professionals so that they receive the right sort and most up to date information and guidance about service users medical needs. The speech therapist has helped to equip staff with the different skills needed to communicate with individuals effectively. Service users are empowered to lead their care plans and these are regularly reviewed. So that service users can take an active part in this process, pictures and photographs
Care Homes for Adults (18-65 years) Page 5 of 9 are used, as well as the use of individuals communication techniques. This means that the focus of the meeting is controlled by the person involved. Service users are supported by a well trained workforce that understand their individual needs and work hard to support them to live a valued lifestyle. The home is managed well and the people who live there enjoy an environment that is safe, comfortable and pleasant. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
