Care Home: Brambles

Similar services:

• The Shelley
• Springfield House
• Sutton Lodge Nursing Home
• St Helier`s Residential Hotel
• St Joseph`s
• Ridgemount
• Wingham Court
• Old Hastings House

What the care home does well Residents are able to enjoy a full and stimulating lifestyle with a variety of options to choose from. The home has sought the views of the residents and considered their varied interests when planning the routines of daily living and arranging activities both in the home and the community. Routines are very flexible and residents can make choices in major areas of their life. The service actively encourages and provides imaginative and varied opportunities for people using the service to develop and maintain social, emotional, communication and independent living skills where appropriate. The service has very strong and highly effective methods, which focus on involving residents in all areas of their life, and actively promotes the rights of individuals to make informed choices, providing links to specialist support when needed. This includes developing and maintaining family and personal relationships. Personal support is responsive to the varied and individual needs and preferences. The delivery of personal care is individual and is flexible, consistent, reliable, and person centred. Staff respect privacy and dignity and are sensitive to changing needs. The service listens and responds to individuals` choices and decisions about who delivers their personal care. People are supported and helped to be independent and can take responsibility for their personal care needs. Staff listen and take account of what is important to them. The home has an open culture where individuals feel safe and supported to share any concerns in relation to their protection and safety. Policies and procedures regardingsafeguarding adults are available to staff and give them clear guidance about what action should be taken. People using the service or their representatives are made aware of what abuse is and the safeguards which exist for their protection. Access to external agencies or advocacy services is actively promoted. Management prioritise training and facilitate staff members to undertake external qualifications beyond basic requirements. The home has internal developmental training, to complement formal training as part of an ongoing training plan. The registered manager has the required qualifications and experience, is highly competent to run the home and meets its stated aims and objectives. The manager has sound knowledge of both strategic and financial planning. What the care home could do better: There are no requirements arising from this inspection and we are of the opinion that the service continues to provide excellent quality outcomes for people living in the home. Random inspection report Care homes for older people Name: Address: Brambles Bramble Lane Wye Ashford Kent TN25 5EW three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Paul Stibbons Date: 2 7 0 4 2 0 1 0 Information about the care home Name of care home: Address: Brambles Bramble Lane Wye Ashford Kent TN25 5EW 01233813217 01233813217 info@bramblescare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Mr Arnold Hartnoll Parker,Mr Kevin Arnold Parker,Mrs Jean May Parker Name of registered manager (if applicable) Mr Arnold Hartnoll Parker Type of registration: Number of places registered: Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category Conditions of registration: The maximum number of service users to be accommodated is 28. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP). Date of last inspection 0 Over 65 28 care home 28 Care Homes for Older People Page 2 of 8 Brief description of the care home Brambles is a family run home just outside the centre of the village of Wye near Ashford. There are local shops, a bus stop and railway station nearby. Brambles provides comfortable, homely accommodation for a maximum of 28 older people. All rooms are single. 22 rooms have en suite facilities - either WC and hand basin or full bathroom facilities. There are also two bathrooms and adequate toilet facilities around the home. The statement of purpose gives information about the services the home provides. A copy of this and the most recent inspection report can be obtained from the home. Current fees can be provide by the registered Manager. Hairdressing, chiropody, personal toiletries, newspapers and magazines are provided at additional cost. Care Homes for Older People Page 3 of 8 What we found: The last Key inspection on this service was completed on the 4th May 2007. This Random inspection visit was conducted over a period of 2 hours on the 27th April 2010. Prior to this inspection visit we assessed any information that we have received about the home and the information the service submitted in their Annual Quality Assurance Assessment that we had requested. The Annual Quality Assurance Assessment is a selfassessment by the service that focuses on how well outcomes are being met for people using the service. Care services are judged against outcome groups. They allow us to judge how well a provider delivers outcomes for the people using the service, rating them as Excellent, Good, Adequate or Poor. One overall judgment is made for each of the outcome areas. Not all outcome groups were assessed on this occasion and this judgment is based on the standards looked at during the inspection process. Further information about how we make our judgments on outcome groups can be found in the KLORA (Key Lines of Regulatory Assessment) publication on the commissions website. A number of surveys we sent out were responded to with positive comments. What the care home does well: Residents are able to enjoy a full and stimulating lifestyle with a variety of options to choose from. The home has sought the views of the residents and considered their varied interests when planning the routines of daily living and arranging activities both in the home and the community. Routines are very flexible and residents can make choices in major areas of their life. The service actively encourages and provides imaginative and varied opportunities for people using the service to develop and maintain social, emotional, communication and independent living skills where appropriate. The service has very strong and highly effective methods, which focus on involving residents in all areas of their life, and actively promotes the rights of individuals to make informed choices, providing links to specialist support when needed. This includes developing and maintaining family and personal relationships. Personal support is responsive to the varied and individual needs and preferences. The delivery of personal care is individual and is flexible, consistent, reliable, and person centred. Staff respect privacy and dignity and are sensitive to changing needs. The service listens and responds to individuals choices and decisions about who delivers their personal care. People are supported and helped to be independent and can take responsibility for their personal care needs. Staff listen and take account of what is important to them. The home has an open culture where individuals feel safe and supported to share any concerns in relation to their protection and safety. Policies and procedures regarding Care Homes for Older People Page 4 of 8 safeguarding adults are available to staff and give them clear guidance about what action should be taken. People using the service or their representatives are made aware of what abuse is and the safeguards which exist for their protection. Access to external agencies or advocacy services is actively promoted. Management prioritise training and facilitate staff members to undertake external qualifications beyond basic requirements. The home has internal developmental training, to complement formal training as part of an ongoing training plan. The registered manager has the required qualifications and experience, is highly competent to run the home and meets its stated aims and objectives. The manager has sound knowledge of both strategic and financial planning. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!