Latest Inspection
This is the latest available inspection report for this service, carried out on 11th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bramley House.
Annual service review
Name of Service: Bramley House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Montgomery Date of this annual service review: 0 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Bramley House Bromley Green Road Upper Ruckinge Ashford Kent TN26 2EG 01233732629 Telephone number: Fax number: Email address: Provider web address:
bramleyhouse3113@aol.com Name of registered provider(s): Name of registered manager (if applicable) Elsa Booysen Conditions of registration: Category(ies) : old age, not falling within any other category Rooks (Care Homes) Ltd Number of places (if applicable): Under 65 Over 65 0 18 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Bramley House is registered to provide residential care for up to 18 older people and admits people with low to medium dependency needs. The company Rooks (Care Homes) Ltd owns the business. The premise is a detached property, which has in recent years undergone major refurbishment work including an extension with six en-suite bedrooms. There are 16 single bedrooms and one double situated on the ground and first floor. There is a stair lift to enable access for those with mobility problems. Six bedrooms have en-suite facilities and the others have a wash-hand basin. All rooms have a call bell and
Annual Service Review Page 2 of 6 television point and a telephone is by arrangement. The residents have the use of three bathrooms. There is a spacious dining room, which includes a seating area in front of patio doors overlooking the front entrance. The residents have the use of two lounges one of which has a television. There is a well-maintained garden to the rear with a patio/seating area and a water feature with fishpond. The rear garden also includes an aviary with birds, rabbit, and guinea pig. There is a patio/seating area and parking to the front. The home is situated in a quiet rural area approximately 5 miles from Ashford. An infrequent bus service runs into Ashford from just outside the Home. Please contact the registered manager for information regarding current fees. There are additional charges for hairdressing, toiletries, magazines and newspapers and chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home last had a key inspection in September 2009. This is when it was given its current quality rating. An annual service review was conducted in August 2008. The home returned the annual quality assessment (AQAA). It identified areas that have improved in the last year, and others where further developments are either planned or would benefit residents. This included evidence that the service seeks the views of residents and other stakeholders. The AQAA indicated a range of areas where improvements have been made in the last year, in particular, the home manager has now become registered with the Commission; care staff are involved in pre admission assessments, this ensures a clearer understanding for staff regarding accurate care planning. The home has also installed temperature valves to all taps, and has replaced taps in residents bedrooms with easy lever taps. There is evidence from the AQAA that the service is continuing to look at ways of improving what they do to ensure good outcomes for those receiving a service. For example, looking at ways to improve the environment by planning to replace carpets on the upper level of the home, and planning to refurbish the upstairs bathroom. The home is also looking a ways to increase social opportunities for residents by offering more trips out. The home will continue to ensure the staff team receive training appropriate to the work they perform. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 There will be no change to the inspection plan, and the Commission will do a key inspection by the 4th of September 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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