Latest Inspection
This is the latest available inspection report for this service, carried out on 25th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Brighstone Grange.
Annual service review
Name of Service: Brighstone Grange The quality rating for this care home is: The rating was made on: two star good service 2 0 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nick Morrison Date of this annual service review: 2 1 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Brighstone Grange Brighstone Isle Of Wight PO30 4DZ 01983740236 01983740472 wendydickson_bcl@hotmail.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Brighstone Care Ltd Number of places (if applicable): Under 65 Over 65 23 0 0 23 The maximum number of service users who can be accommodated is: 23 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - OP Dementia - DE Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Brighstone Grange is a residential home that caters for 23 residents with the categories of dementia (3 places) and older persons (20 places) and the service provider is Brighstone Care Ltd with one of the providers also the registered manager. The home is a large country house set within its own substantial grounds and has commanding views across the surrounding countryside to the English Channel. Residential accommodation is currently set out on two floors, with access to the first
Annual Service Review Page 2 of 5 2 0 1 0 2 0 0 8 floor provided via a chairlift or the stairs. Although plans are in place to build a passenger shaft lift, which will provide access to the first floor and open up the second floor for use; the providers are still awaiting permission to do this. 17 of the 21 bedrooms at the home are en-suite, 19 are single rooms with 2 double rooms, which can be used by people preferring to share. The building is accessible on the ground floor and there is a sloping ramp to enable residents to access the garden and outside seating area. The current scale of charges is £500 - £550 per week with additional charges for chiropody, newspapers, and toiletries. The home also offers a small number of places for day care or respite residential care when there is a room available. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We looked at information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. We sent out surveys and received replies from twelve people who live in the home, three staff who work in the home and three professionals who have some involvement with the home. What has this told us about the service? The service returned the AQAA, which contains the information we requested. This gives details of how the service monitors its performance and the planned changes and improvements it intends to make. The home has employed a new Activities Coordinator and increased the range of activities available to people who live there. They are also liaising with local community groups to increase the range of activities on offer. There have been improvements to the environment including some re-carpeting and the introduction of a hydrotherapy bath. The service continues to identify improvements through consultation with people who live in the home and to make changes based on the comments received. People living in the home told us: The level of care is excellent There is attention to detail Its very clean They are responsive to suggestions Staff are excellent Professionals involved in the home gave us positive feedback about the service people receive; two of them told us the home delivers a high standard of care. Staff working in the home gave us positive feedback about the care people receive and told us that the service provided a homely and friendly environment. One member of staff told us they thought there should be more space for staff to hang their coats and uniforms and to have lockers for their possessions. This person also thought there should be an area for staff to have their breaks. Another member of staff told us they thought there should be more activities and more one-to-one time with people living in the home. What are we going to do as a result of this annual service review? We will not be rearranging our inspection schedule and will carry out a key inspection by 19 October 2010. However, we can visit the service at any time if this is needed. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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