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Care Home: Broadmeadow

  • Park Farm Road Folkestone Kent CT19 5DN
  • Tel: 01303854900
  • Fax: 01303221092

Up to 35 older people and five people with a physical disability can make their home in Broadmeadow. The property is purpose built. It is a detached building on two floors. The living space is divided into wings or `units`. Each unit has a similar layout. There is a lounge/dining room. Attached to the dining area is a small kitchenette. There is then a number of bedrooms in the area. People who occupy these bedrooms will normallyAnnual Service Review 22008use the lounge nearest to them. On the ground floor, the units are called Warren and Romney. Each has ten bedrooms. These units are reserved mainly for people who stay for short periods of time and who are taking part in something called the Intermediate Care programme. The units on the first floor are called Round and Castle. Round has 15 bedrooms and it is intended to be used by people who are staying in the home for a short time. Castle is five self contained flats. They are intended to be used by younger adults who have a physical disability. It is not anticipated that people will make these their longer term home. Rather, they will be used as a stepping stone to living in the community. All of the bedrooms are for single occupancy. Each has a private bathroom with a shower, toilet and wash hand basin. There is a passenger lift between the floors. There is also a call bell system. This has call points in each of the bathrooms and toilets as well as in all of the bedrooms and their private bathrooms. This means that people can ring for assistance.Annual Service Review

  • Latitude: 51.090000152588
    Longitude: 1.1720000505447
  • Manager: Mrs Caroline Barber
  • Price p/w: -
  • UK
  • Total Capacity: 40
  • Type: Care home only
  • Provider: Kent County Council
  • Ownership: Local Authority
  • Care Home ID: 18505
Residents Needs:
Old age, not falling within any other category, Physical disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Broadmeadow.

Annual service review br Name of Service: Broadmeadow br br The quality rating for this care home is: The rating was made on: br br two star good service 1 9 1 2 2 0 0 8 br br A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review. br   br br Has this annual service review changed our opinion of the service? br   br br No br br You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Sumner Date of this annual service review: 1 1 1 2 2 0 0 9 br br Annual Service Review br br Page 1 of 6 br br Information about the service br Address of service: Park Farm Road Folkestone Kent CT19 5DN 01303854900 01303221092 br br Telephone number: Fax number: Email address: Provider web address: br   br br www.kent.gov.uk/SocialCare/carers-and-familysupport/adultKent County Council br br Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: br br Number of places (if applicable): Under 65 Over 65 0 40 40 0 br br The maximum number of service users to be accommodated is 40. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) Physical disability (PD) - maximum number 5. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Service update since the last key inspection or annual service review: br What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The last inspection report was very positive about the home. There were no requirements or recommendations made. The registered manager and staff team demonstrate their ability to determine what improvements may need to be made and to put them into practice. The manager tells us in the AQAA that they have improved the communication between the Intermediate Care Team and the Assessment and Enabling Team to ensure the best possible outcomes for those using the service. All staff have recently received update training in enabling Independence. A training programme for pressure area care was in place for October 2009 for all care staff and Team Leaders. An information chart has been devised by the Intermediate Care Team and is now in each service users bedroom to signpost staff and visitors to the individuals Occupational therapist, physiotherapist and Nurse. People have the opportunity to join in with planned activities. Volunteers from the Shepway resource centre have consulted with the service users and purchased items to stock the shop. They tell us they also hope to expand the shops opening hours. br br Annual Service Review br br Page 4 of 6 br br They have improved the complaints format making it easy read. They say they make sure feedback is given to complainants and informs future practice/training needs. They tell us they have provided safeguarding training to all the staff and they work closely with the safeguarding co-ordinator. The home is newly built and is in good condition. They are planning to make it more homely by adding new artwork. They have purchased gardening furniture this year and have developed a policy of recycling. They have a training needs analysis in place and have organised staff training including developing improved communication throughout the service. They have developed person centred care planning. And the manager has attended a business planning workshop and drafted an annual business plan. The manager tells us about planned improvements over the next 12 months. They are going to work in partnership with health colleagues to prevent delayed discharges from hospital. They are going to access professional advice of the falls strategy and work in partnership with necessary agencies to provide support and advice on the prevention of falls for those service users who at high risk. They are going to continue to make improvements to the care planning process and raise awareness in pressure area care by working closely with the staff and to provide training where necessary. They are going to further develop a meaningful activity programme to suit the needs of those using the service with the involvement of the current service users. They tell us in the AQAA that there have been 5 complaints and 6 safeguarding (protection of vulnerable adult) referrals in the last year. All the complaints have been investigated and resolved. 5 of the safeguarding referrals have been investigated and closed. There is a safeguarding investigation ongoing. The service is working in cooperation with the safeguarding team to resolve this. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by December 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. br br Annual Service Review br br Page 5 of 6 br br Reader Information br Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) br br Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. br br Helpline: br Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. br br Annual Service Review br br Page 6 of 6 br br - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

Other inspections for this house

Broadmeadow 15/01/10

Broadmeadow 19/12/08

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