Latest Inspection
This is the latest available inspection report for this service, carried out on 11th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Browfield Residential Care Home.
Annual service review
Name of Service: Browfield Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 0 5 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Grace Tarney Date of this annual service review: 1 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 159/161 Walmersley Road Walmersley Bury Lancs BL9 5DE 01617978457 F/P01617978457 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Mrs Jacinta Rosaleen Ormerod Number of places (if applicable): Under 65 Over 65 10 4 That the home is registered to a maximum of 14 service users to include: Up to 10 service users in the category MD (Mental Disorder excluding learning disability or dementia under 65 years of age). Up to 4 named service users in the category MD (E) (Mental Disorder excluding learning disability or dementia over 65 years of age). The service should employs a suitably qualified and experienced manager who is registered with the Commission for Social Care Inspection. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Browfield is a residential care home providing accommodation and support for up to fourteen people who are recovering from a mental illness. Fees range from 369.00 to 557.55 pounds per week. This is dependant on the assessed needs of the resident. The home is registered to provided support for up to 4 people over the age of 65
Annual Service Review Page 2 of 6 0 5 1 1 2 0 0 8 years. The property comprises of two large terrace houses, which are adjoining. Accommodation is provided on three levels and includes 10 single bedrooms and 2 double rooms. There are 3 lounges and a dining room. The home is situated on a main road approximately 1 mile from Bury town centre and is easily accessible for public transport. Local shops, pubs and other amenities are situated nearby. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last inspection of the 5th November 2008. This included: The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. The AQAA is as self-assessment document that focuses on how well outcomes are being met for those people who use the service. The AQAA tells us what the home does at present, what they feel they do well and what they feel they need to do better. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. Any information we may have received from people who have an interest in the service. Feedback surveys returned to us from the residents who live at the home. The previous key inspection report that showed the home was rated as good. What has this told us about the service? Management sent us their annual quality assurance assessment (AQAA) in August 2009. The information provided shows how the home is managed, what improvements management have made and their plans for the next 12 months. Management told us (the CQC) that the residents have become more content and feel happy and confident in expressing their views. This they feel is due to the fact that the residents receive ongoing meetings with their key workers as well as with management. We were told that there is an open door policy at Browfield which enables the residents to speak to management without fear of retribution, as and when any issues arise. We were told that due to the regular monthly meetings, the residents have their say in relation to creating the menus, choosing the decor for their rooms and the lounges, deciding where to go for holidays and what they would like to do to access activities out in the community. Some of the improvements they told us about were: More staff training has been provided. Staff continue to receive updates in relevant training. This ensures that the residents are cared for safely and properly. Staff turnover is very low. This ensures continuity of care for the residents. New procedures have been put in place for the management of medicines. This ensures the safety and wellbeing of the residents. The residents are now attending more day care facilities out in the community. This Annual Service Review Page 4 of 6 helps the residents get as much enjoyment as they can out of their daily activities. Improvements continue to be made to the environment. 2 of the lounges and the dining room have recently been redecorated. In addition 3 bedrooms have also been redecorated and new beds and new bedroom furniture have been provided for 3 of the bedrooms. As part of the review we asked some residents to complete our surveys telling us what they think about the care and facilities provided at the home. We received 7 surveys back. The residents told us that they were very happy at the home. 1 resident said I do not want to move from here. Another resident said Everything is good. They told us that they liked the food, liked the holidays and that the staff looked after them well. No complaints have been made to us or to the home and we have had no cause to visit the home since the last inspection. Our judgement is that the staff are still providing a good service for the people living at the home. What are we going to do as a result of this annual service review? We are not going to change our inspection plan for this service and will do a key inspection by the 5th November 2010. We can however, inspect the service at any time if we have concerns about the quality of the service or the safety of the people who live there. Annual Service Review Page 5 of 6 Reader Information
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