Latest Inspection
This is the latest available inspection report for this service, carried out on 25th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Caburn House.
Annual service review
Name of Service: Caburn House The quality rating for this care home is: The rating was made on: two star good service 1 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Elizabeth Dudley Date of this annual service review: 2 2 0 2 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: 15 Caburn Road Hove East Sussex BN3 6EF 01273771945 01273526795 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Vigcare (Caburn) Limited Number of places (if applicable): Under 65 Over 65 0 28 The maximum number of service users to be accommodated is 28. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the hoem are within the following categories: Old age, not falling within any other category - (OP) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Caburn House is a care home providing personal care for twenty-eight (28) older persons. The home is located in a residential area of Hove. The home provides four intermediate care places. Residents who require nursing input receive this from the district nurses. There are local amenities within walking distance of the home and there is nearby links to public transport. No parking is available at the home; however paid parking is available on the adjacent streets.
Annual Service Review Page 2 of 7 changes to responsible individual 1 2 0 3 2 0 0 9 The residents accommodation is located over three floors. There are five double occupancy rooms that are not provided with en suite facilities. All other rooms are for single occupancy, of which four are provided with en suite facilities (toilet and hand basin). All rooms are used for single occupancy, unless people have chosen to share. There is a passenger shaft lift that services the first floor and stair lifts are available to assist residents to access other floors within the home. There are communal toilets and assisted bathing facilities located throughout the home to meet the needs of the residents. Residents have access to a paved courtyard area. Weekly fees range from £314 to £600 per week. There are additional fees; hairdressing, chiropody, newspapers/magazines, dry cleaning and personal toiletries (at cost). A full list of additional fees is provided in the Service Users Guide. This information was provided to the CSCI on the 19th February 2010. Prospective residents find out about the home through social services referrals, word of mouth and from themselves/relatives living in the area. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for, since the last inspection. This included: The Annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being attained for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened to the service users. We refer to these as notifications and it is a statutory requirement for the registered persons to inform the Care Quality Commission within 24 hours of their occurrence. Monthly reports the provider is statutorily obliged to make and, if required, to submit to the Commission. The registered provider can undertake these, but more likely this is fulfilled by an appointed person with no connection to the home. We refer to these as Providers reports. The previous key inspection and the results of any other visits that we have made to the service in the last twelve months. Relevant information from other organisations. The last key unnanounced inspection took place on the 12th March 2009. What has this told us about the service? The registered manager returned a very comprehensive Annual Quality Assurance Assessment (AQAA) when we asked for it, this gave us sufficient information to assess what has been happening in the home since the last inspection. The manager was contacted by telephone to check whether there had been any changes in the home since the AQAA was returned to us. The home currently has 21 people in residence, four of which are residents receiving intermediate care prior to returning home or to other services. These are in dedicated rooms contracted by the Intermediate Care Services which provides health care professionals to assist in their rehabilitation. The last key inspection report was positive, three statutory requirements were made requiring that the home gives written confirmation to residents that the home would be able to meet their needs, ensures the medication controlled drugs cupboard complies with regulation and a requirement to ensure that all staff receive regular updates on mandatory training. The manager confirmed that these have been addressed and Annual Service Review Page 4 of 7 complied with. The Care Quality Commission did not send out surveys to residents, their relatives or other stakeholders prior to this annual service review, but the last inspection report showed that they made positive comments about the home and since the last inspection a letter was received by the commission complimenting the home on the care given. The AQAA tells us that all residents are assessed prior to admission and that following admission individual care plans are commenced. These are regularly reviewed and formed in consultation with the residents. The home facilitates residents access to health care professionals such as district nurses and GPs, and brings in other health care professionals as required. The AQAA tells us that leisure activities are provided in the home, including outings and walks to local shops etc when the weather permits. Residents spoken with at the last inspection said that there were sufficient activities provided and that they had the choice over whether they wished to participate in these. They also said that they had complete choice over activities of daily living such as what time they wished to get up or go to bed and other routine activities of their lives. The AQAA said that visitors are welcomed at any time and ministers of religion visit the home. The home has received two complaints since the last inspection, one of these was received by the commission and forwarded to the provider to address. Neither of these complaints were substantiated by the home. The last inspection report showed us that residents feel comfortable with making any concerns they may have known to the manager. This is either on a one to one basis or at the frequent residents meetings held in the home. There have been no adult safeguarding issues since the last inspection and all staff have training in the safeguarding of those in their care. The AQAA tells us that some refurbishment of the home has taken place, including redecoration of bedrooms and communal space, and that a new walk in shower room has been installed. The home continues to make improvement to the environment to provide a pleasant home for residents. The AQAA showed that over 50 of the staff have the National Vocational Qualification in Care at level 2 or above and that staff are encouraged to pursue this. New staff undertake an induction course and following this attend other training relating to the care of the residents. Recent training has included equality and diversity training and the manager intends to introduce training in the Deprivation of Liberty Safeguarding and Mental Capacity Act to all staff. The manager has already undertaken training in this. All staff now receive mandatory health and safety training which is regularly updated. Annual Service Review Page 5 of 7 The AQAA and the previous inspection report show us that the home undertakes robust checks on people before they come to work at the home and this includes checks required by regulation for the safeguarding of the residents. All staff receive infection control training, and the manager has undertaken specific infection control training and is now the infection control champion for the home (a member of staff who liaises with the Health Protection Agency and ensures that practices in the home meet their recommendations). Evidence in the AQAA shows us that policies and procedures in the home have been reviewed recently and that all equipment and the utilities used by the home have been regularly serviced. The manager ensures that staff receive formal supervision at regular intervals and records are kept of these. The AQAA identified that where the home has residents monies for safekeeping, accurate records are kept of this and are audited regularly. Some quality monitoring takes place in the home, with recently admitted residents being asked for their views on the home and questionnaires sent to residents, their representatives and other stakeholders at regular intervals. These are collated and used to inform practice in the home. Results of the quality monitoring findings are published and made available to residents and other stakeholders. Residents are also able to make their views known at the residents meetings which take place at regular intervals. The manager has a long experience of managing care homes, holds the National Vocational Qualification in Care and Management at level 4 and is a National Vocational course assessor. She has also undertaken management courses and is registered with the commission. All the records available provide enough evidence to suggest the home is continuing to look at ways to improve the delivery of care, and how this can be better accomplished to ensure that the residents have a good quality of life. What are we going to do as a result of this annual service review? The Commission is reasonably confident that the service is continuing to provide high standards of care, and will continue to monitor the service through ongoing processes. A key inspection will be carried out by 28th February 2012. The Commission has the power to inspect the service at any time particularly if there are concerns about the quality of service, or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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