Latest Inspection
This is the latest available inspection report for this service, carried out on 16th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Calcott Bungalow.
What the care home does well The service is small and provides an individualised service to both people living in the home. The staff demonstrate excellent knowledge and understanding of each person`s needs and how they are to be met. The care plans are detailed and provide staff with the information they need to meet individuals needs in a consistent way. The staff working in the service told the inspector that they have received the training they need to carry out their roles. Observations throughout the visit showed that staff treat service users with respect and promote their choice and independence in all daily activities. The service users participate in a range of activities based on their own interests and preferences. This includes working on a farm, swimming, golf, a healthy walking community group, outdoor fitness/activity centre, going to the pub and holistic therapy. In addition the service users are supported to undertake their household duties and own laundry. The home itself is comfortable, clean and homely for the service users. Each person has their own room, both of which have been recently redecorated. There is a lounge and dining room and both have access to private seating/lounge areas in their own bedrooms. The kitchen is accessible to service users to enable them to prepare their own meals. The home has large gardens with seating areas and where the service users are currently growing vegetables and caring for their pet pigs. The home has a new manager who shares her time between Calcott bungalow and another Avenues service nearby. The staff say that this arrangement works well. The quality assurance audits for the service were seen and it was evident that action had been taken by the manager to address areas on the action plan. There has been a recent full health and safety audit of the home. This service continues to be well managed and provide excellent outcomes for those that use it. What the care home could do better: There are no areas of improvement identified from this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Calcott Bungalow Calcott Sturry Canterbury Kent CT3 4NB three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jo Griffiths Date: 1 6 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Calcott Bungalow Calcott Sturry Canterbury Kent CT3 4NB 01227710196 Telephone number: Fax number: Email address: Provider web address: glebe.house@theavenuestrust.co.uk Name of registered provider(s): Name of registered manager (if applicable) Avenues Support Services Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 3 The maximum number of service users to be accommodated is 3. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Date of last inspection Brief description of the care home Calcott Bungalow provides support for up to three people with a learning disability. The Avenues Trust Ltd operates a number of homes for people with learning disabilities in the South East.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The home has its own vehicle for transport of residents and public transport facilities are nearby. The service comprises three single bedrooms, a lounge and dining room, bathroom, WC, laundry, kitchen facilities and garden. Information about weekly fees is available from the manager as is a copy of a written guide to services and facilities. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This was a short focused inspection of Calcott bungalow carried out on 16th June 2010 by Jo Griffiths. The last full key inspection of this service took place on 5th April 2007 where it was rated as 3 star, providing excellent outcomes for people living in the home. The purpose of this inspection was to check that the service is continuing to maintain the same standards and to ensure that there have been no significant changes within the home that may negatively impact on users experiences. During the inspection there were three staff on duty, supporting the two people that live in the home. The staff and users of the service were spoken with and showed the inspector around the home. The inspector looked at the registered providers quality assurance system for the home and both of the residents care/support plans. What the care home does well:
The service is small and provides an individualised service to both people living in the home. The staff demonstrate excellent knowledge and understanding of each persons needs and how they are to be met. The care plans are detailed and provide staff with the information they need to meet individuals needs in a consistent way. The staff working in the service told the inspector that they have received the training they need to carry out their roles. Observations throughout the visit showed that staff treat service users with respect and promote their choice and independence in all daily activities. The service users participate in a range of activities based on their own interests and preferences. This includes working on a farm, swimming, golf, a healthy walking community group, outdoor fitness/activity centre, going to the pub and holistic therapy. In addition the service users are supported to undertake their household duties and own laundry. The home itself is comfortable, clean and homely for the service users. Each person has their own room, both of which have been recently redecorated. There is a lounge and dining room and both have access to private seating/lounge areas in their own bedrooms. The kitchen is accessible to service users to enable them to prepare their own meals. The home has large gardens with seating areas and where the service users are currently growing vegetables and caring for their pet pigs. The home has a new manager who shares her time between Calcott bungalow and another Avenues service nearby. The staff say that this arrangement works well. The quality assurance audits for the service were seen and it was evident that action had been taken by the manager to address areas on the action plan. There has been a recent full health and safety audit of the home. This service continues to be well managed and provide excellent outcomes for those that use it. Care Homes for Adults (18-65 years) Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
