Latest Inspection
This is the latest available inspection report for this service, carried out on 10th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Care-a-lot Ltd Trading As The Old Rectory Nursing Home.
Annual service review
Name of Service: Care-a-lot Ltd Trading As The Old Rectory Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ann Wiseman Date of this annual service review: 1 0 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Church Lane Barham Ipswich Suffolk IP6 0PS 01473830247 01473832435 pdorai@ornh.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Ms Prema Antionette Dorai Number of places (if applicable): Under 65 Over 65 0 34 Service users may be accommodated in the home if they come within one or other of the following categories of service users: OP old age (defined by reference to the service users` presenting conditions and chronological age) not falling within any other category set out in schedule 7 part II paragraph 7 of The National Care Standards Commission (Registration) Regulations 2001 (Categories DE dementia and TI terminally ill being amongst those other categories as explained by annex F to the Guidance entitled `NCSC - Transitional Provisions and Transfer of Registration` (circular HSC 2001/21:LAC(2001)30)) The total number of service users to be accommodated at any one time shall not exceed 34 but may be up to 36 including 4 day care service users. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Old Rectory is a privately owned care home situated in Claydon, a small village on the outskirts of Ipswich. Claydon has a number of shops, public houses and a post
Annual Service Review Page 2 of 6 office and there are bus links to the nearby town of Ipswich. The home has recently completed some extension work and can now accommodate thirty-four people. All the bedrooms are located on the ground floor and comprise twenty-six single rooms and four double ones. Seventeen of the rooms have en suite facilities. There are two assisted bathrooms and two shower rooms. The large lounge has an attached dining area and there is a new conservatory that over looks the enclosed sensory courtyard garden. The current fees for the home range from £480.00 to £681.30 per week for a single room in the new wing This fee does not include toiletries, newspapers, hairdressing or chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The Old Rectory was made a 2 star, good service during its last key inspection on 10th June 2008 and this is its first annual service review. We looked at all the information that we have received or asked for since the last key inspection, this included: Information given to us in the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people living in the home. It also gave us some numerical information about the service. Information we have been told about how the service has managed any complaints it has had since the last inspection. What the home has told us about things that have happened in the service, these are called notifications and are a legal requirement. The information given to us by the manager when we spoke to them on the phone. The previous key inspection and the results of any other visits that we may have made to the service in the last 12 months. Any relevant information given to us by other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was very clear and gave us all the information we asked for in a detailed and thoughtful manner. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We spoke to the manager on the phone and she told us what had been happening at the home since we last visited. She told us that the home is just finishing work on improving one of the bedrooms, en-suit facilities have been included and the room has been decorated and refurbished. Preparations have been made to upgrade one of the bathrooms that has not be in use for a while, a new step-in bath will be fitted to enable people to use the facility independently if they want to. The manager also told us that people are able to get out of the home more often now that she has arranged for them to be given travel vouchers instead of a bus passes. The home have a list of local taxi firms that will accept the vouchers. This has enabled Annual Service Review Page 4 of 6 several people to go to a day centre, where they can meet friends, take part in activities and are given lunch. The AQAA says that two newly appointed activities coordinators use the homes mini bus to take people out to enjoy local facilities and to visit places of interest. They also arrange in-house activities. We were also told that the home follows the ethos of taking an individualised approach to activities and that they have recently purchased a Nintendo Wii and a laptop computer, which has extra large letters on the keyboard, for people to use and both have been received positively. Family and friends of people living in the home have got together to organise a Friends of the Old Rectory association, which meets regularly in the home and carries out fund raising activities to benefit people living there. There were no requirements made during the previous inspection and we have not had any complaints made directly to us regarding this home in the last year. The home have have received one complaint and the manager told us how she managed it, we feel that it was handled in line with the services complaints policy and procedures. We were told that the person who made the complaint was happy with the outcome. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 11th June 2010. However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
