Latest Inspection
This is the latest available inspection report for this service, carried out on 4th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Castle View.
Annual service review
Name of Service: Castle View The quality rating for this care home is: The rating was made on: three star excellent service 2 7 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sue Woods Date of this annual service review: 2 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Newport Road Uffington Shrewsbury Shropshire SY4 4RW 01743245560 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mrs Joy MacDonald,Mr Brian MacDonald Number of places (if applicable): Under 65 Over 65 0 4 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Castle View is a Care Home registered to provide a residential service for up to 4 older people. It is situated in a rural area on the Shrewsbury to Newport Road close to the village of Uffington. The home is owned and managed by Mr & Mrs MacDonald. All accommodation is on the ground floor with access to well maintained gardens. Car parking facilities are available. The home provides a peaceful country setting for those residents choosing a quiet and leisurely lifestyle.
Annual Service Review Page 2 of 6 2 7 1 0 2 0 0 8 The home makes their services known to prospective service users in The Statement of Purpose and Service User Guide. The service user guide does not include information on the current level of fees for the service. The reader may wish to obtain more up to date information from the care service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection that was carried out by the Commission for Social Care Inspection (now the Care Quality Commission) on 27th October 2008. What has this told us about the service? The homes self assessment, completed by the proprietor told us that, at Castle View we provide a secure and family atmosphere with qualified assistance for our elderly residents. The home is registered to support four older people. There are three people currently living at the home. When we last visited the home we found that Each person has a care plan that details the individual care needs and the action needed to reduce any risks or anxieties that people may experience from time to time. And also that The home is well maintained and provides a safe and comfortable environment in which to live. People living at the home reported that they were very satisfied with all aspects of life at the home and had no complaints. We also found that all areas of the home were spotlessly clean and the people responsible for the household cleaning must be commended on maintaining such high standards. The homes AQAA suggests that these high standards are being maintained. The AQAA, although very brief suggests that people are receiving an individualised service based around their recorded care and support needs. However we did not receive any comments back from people who live at the home, relatives, staff or health or social care professionals to enable us to judge that this remains the view of others who either receive a service, or visit the home in other capacities. The only comment we have received within the last twelve months was in relation to activities at the home. A social care professional felt that there could be more. The proprietor reports in the AQAA that Residents appear, on the whole to be satisfied with their lifestyle. And makes a suggestion that the home could find residents preferences and act upon them. This comment suggests that the proprietor is aware of the need to continually monitor peoples wishes and preferences in order to provide activities that people enjoy. Annual Service Review Page 4 of 6 Throughout the AQAA the proprietor indicates that the home continues to offer an individualised service to the people who live at Castle View and did not have many suggestions to further improve the service . However he did said that he continually monitors the service and improve any aspect of the business whenever it appears in need of altering. This suggests that people who live at Castle View will continue to have their needs and wishes met at the home enabling them to lead the life they chose as their needs and preferences change. The homes AQAA suggests that there have been no complaints made to the home within the last twelve months. This again suggests that people are satisfied with the quality of the service that is on offer at Castle View. We have received no notifications of any events that have taken place within the home in relation to the health and wellbeing of people living at Castle View. This suggests that people are safe and well at the home. This limited information suggests that the home continues to offer an excellent service with the proprietor confident that the quality of the service is of a high standard and will continue to be. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
