Latest Inspection
This is the latest available inspection report for this service, carried out on 4th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Churchview.
Annual service review
Name of Service: Churchview The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison Philpott Date of this annual service review: 0 3 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 8 St Andrews Road Taunton Somerset TA2 7BW 01823323451 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Sandra Claire Joyce Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is 5. The registered person may provide the following category of service only: Care home providing personal care only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Church View is run by Liberare and is a large three storey terraced house situated within walking distance of Taunton town centre. The home is registered with the Care Quality Commission to provide accommodation for up to five adults who have a learning disability. The home is not registered to provide nursing care. The home promotes a homely atmosphere and has two lounges, a dining room, kitchen and utility room. One bedroom is located on the ground floor. There are three bedrooms on the first floor and a further bedroom and sleep-in room on the second floor. The home has a large patio area at the rear of the property. The home would not be appropriate
Annual Service Review Page 2 of 6 for service users with mobility difficulties. The Registered Provider is Mrs Sandra Joyce and Mrs Janet Evans is the Registered Manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear, contained a good level of detail and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still achieving positive outcomes for people and that they know what further improvements they need to make. The home is fully occupied and no one has moved to the home since the last Annual Service Review. People living in the home always tell us that they are happy there. People tell us that they are able to make decisions and choose how to spend their time. The home tells us on the AQAA 3 (usually 4) of the residents choose to attend Six Acres Day centre and all the residents have attended Mencap events as well as those arranged at Six Acres eg masked ball. They have visited the Brewhouse, gone on holiday three times, visited old friends and attended the Albemarle Centre. People who live at the home know who to speak to if they are not happy or have any concerns. The home tells us on the AQAA that they have not received any complaints in the past twelve months. The home has a stable staff team. The home tells us we have continued to train staff on a variety of related topics and have ensured that staff have received training on handling challenging behaviour, health and safety, life stories, equality and diversity, autism as well as the mandatory training required within a care home. Staff tell us they are happy with the training they receive. Five of the eight staff have completed NVQ at level 2 or above. People who live at the home tell us that staff treat them well and listen and act on what they say. Health professionals were positive about the support and care being provided by the home. Comments included support their clients during dental visits and works well Annual Service Review Page 4 of 6 between GP, pharmacy, cares to meet clients needs. They tell us the home always makes sure that peoples social and health care needs are properly monitored, reviewed and met. The home tells us on the AQAA that they continue with their quality monitoring. They sent out quality assurance questionnaires in May 2009 to people who live at the home and relatives. The home tells us that they listened to suggestions and acted upon them. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide positive outcomes for the people who use it. What are we going to do as a result of this annual service review? The home is rated as excellent. We are not going to change our inspection plan, and will do a key inspection by 6th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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