Care Home: Daubeney House

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What the care home does well Care plans are in place that inform staff how to meet residents needs safely and consistently. Medication systems ensure residents receive their medication when needed. Staff are suitably qualified to meet residents needs. Residents can be confident that their concerns are listened to and acted upon. Residents are treated with respect. What the care home could do better: No requirements were made as a result of this inspection. Random inspection report Care homes for adults (18-65 years) Name: Address: Daubeney House Bersted Street Bognor Regis West Sussex PO22 9QE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lesley Webb Date: 1 8 0 5 2 0 1 0 Information about the care home Name of care home: Address: Daubeney House Bersted Street Bognor Regis West Sussex PO22 9QE 01243865651 01444453413 Telephone number: Fax number: Email address: Provider web address: www.sussexoakleaf.org.uk Name of registered provider(s): Name of registered manager (if applicable) Ms Lynda Peggy Strange Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sussex Oakleaf Housing Association Ltd care home 11 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 11 The maximum number of service users to be accommodated is 11. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental disorder, excluding learning disability or dementia (MD). Date of last inspection Brief description of the care home Daubeney House is a care home registered to provide accommodation and personal care for up to eleven people who have mental disorders. The service is provided by Sussex Oakleaf Housing Association Ltd, and the Registered Manager is Mrs Lynda Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Strange. The Responsible Individual operating on behalf of the organisation is Mrs Tracey Faraday-Drake. The property is a large detached house, situated in a quiet residential area near to the town centre of Bognor Regis. All residents rooms are for single occupancy only and have en-suite facilities. A TV lounge, quiet lounge and open plan dining room/kitchen provide communal space for residents at ground floor level. There is a spacious garden to the rear of the house and an enclosed garden area in the centre of the building. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: We visited this home on Tuesday 18th May 2010, arriving at 10.00 am and staying until 12.00 pm. The purpose of this inspection was to assess how well the home is doing in meeting some of the key National Minimum Standards and Regulations. The registered manager was not present when we visited. We were assisted by the senior care assistant on duty who provided documentation and answered any questions we raised. We examined the records of two residents. The residents records included care plans that had been reviewed on a regular basis for identified needs such as personal development, healthy lifestyle and mental health. We also looked at medication and associated documentation. All was found to be stored correctly and records sampled did not contain any discrepancies. Incident records that we looked at detailed one event where medication was found to be missing and another where a resident reported personal items having been stolen. Records for both included evidence of investigation. The commission was not notified in writing in line with Regulation 37 of the Care Home Regulations 2001. We discussed this with the Senior on duty informing them that both incidents should have been reported to us. We directed them to our website where further information regarding Regulation 37 notifications can be found. Staff training records that we viewed evidence that staff receive training in areas including first aid, food hygiene, health and safety, safeguarding, mental health and fire. We viewed the homes complaints records. There is a system in place for recording both informal and formal complaints. An abundance of compliments were seen to be on file. During our visit residents were seen moving freely around the home. The atmosphere was relaxed and informal. Staff were heard talking to residents in a polite, yet friendly way. What the care home does well: Care plans are in place that inform staff how to meet residents needs safely and consistently. Medication systems ensure residents receive their medication when needed. Staff are suitably qualified to meet residents needs. Residents can be confident that their concerns are listened to and acted upon. Residents are treated with respect. Care Homes for Adults (18-65 years) Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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