Care Home: 49 Glendale

Similar services:

• 1 Marten Road
• Daubeney House
• Three Gables
• Aldwick House
• The Springs Community
• Crossways Community
• Belle Vue Country House

What the care home does well The environment is well-maintained, safe and very clean with a welcoming and homely atmosphere. The people who use this service are cared for in a supportive family setting. The people who use this service are offered a wide choice of activities and their independence is actively promoted. It is good to note that improvement in independence made since the last inspection both with mobility and management of medication. The home promotes the health and well-being of the people who use this service, ensuring all health and social care appointments are attended and the advice of health and social care professionals is heeded. The home is well managed. What the care home could do better: No requirements were placed as a result of this visit. Random inspection report Care homes for adults (18-65 years) Name: Address: 49 Glendale 49 Glendale Swanley Kent BR8 8TP three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Mills Date: 1 3 0 5 2 0 1 0 Information about the care home Name of care home: Address: 49 Glendale 49 Glendale Swanley Kent BR8 8TP 01322614349 Telephone number: Fax number: Email address: Provider web address: de.curling@homecall.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Anne-Marie Curling Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr David Curling,Mrs Anne-Marie Curling care home 2 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 2 The maximum number of service users to be accommodated is 2 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Mental disorder, excluding learning disability or dementia (MD) Date of last inspection Brief description of the care home 49, Glendale is a registered care home providing support and accommodation in a family setting for up to two people with mental health difficulties. The home is a detached property and each service user has their own bedroom. It is situated in a Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home quiet road on the outskirts of Swanley town centre, where there is a range of shops, a weekly market, a sports complex and other amenities. No other members of staff are employed but cover is provided when the proprietors take their annual holiday. Further information about this home, including details of current fees, can be obtained by contacting the registered manager. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: This visit formed part of the annual inspection process of the Care Quality Commission under the Care Standards Act. In compiling this report we took into consideration evidence we received prior to this visit such as the information the home gave us in their Annual Quality Assurance Assessment (AQAA) and notifications about significant events, as well as the evidence that we gathered during this visit. During this visit we spent time talking to the service user and the registered provider of the service; we looked at important documents such as care plans and daily records and made a tour of the home. The home was judged to provide excellent outcomes for service users at the last inspection. At this visit documentation was found to be in good order. It is appropriate and proportionate to the size of the home. The care plans are comprehensive and agreed with the service user and local health care team. This means that the needs and wishes of the people who use this service are given prime consideration and that all who support them can be consistent in their approach. There is wide choice of activities and these are tailored to individual wishes. Recent activities include a trip to the ballet, pub and restaurant meals out and country walks. One service user has a part time job and is now able to walk to work and carry out the job role without additional support. The service user we spoke to has lived at the home for many years and told us that she is very happy, has plenty to do and can do the things she enjoys doing. The home places a strong emphasis on health care and this is closely monitored. Records show that all healthcare appointments are kept and that there are regular reviews of medication. Medication is well managed. It was good to note that one service user is able to self medicate within a risk assessment framework. Nutrition is carefully monitored and a healthy diet encouraged. The home encourages participation in shopping and food preparation and we were told that baking is one of the activities that the service user enjoys very much. The home is safe, clean and well-maintained. It is conveniently situated for local shops and other facilities such as places of worship, library and leisure centre. there are good public transport and road links. The registered provider and the service user are thanked for the welcome they gave and their assistance with this inspection. The quality rating for this home remains as three stars. This means that the home continues to provide an excellent service for the people who live there. Care Homes for Adults (18-65 years) Page 4 of 8 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!