Latest Inspection
This is the latest available inspection report for this service, carried out on 15th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ernest Kleinwort Court.
What the care home does well The home provides an attractive, comfortable and homely environment for the people who live there. People live in individual flats or bedsits with their own en-suite bathroom. There is a redecoration and refurbishment plan in place. A major makeover of the home is planned for the end of the year. A garage is in the process of being turned into an activity room with internet access and a kitchen area. People have the specialist equipment they need including hoists and specialist beds and bathing facilities. People are able to individualise their flats/bedsits with their belongings. For each person living in the home there is a detailed assessment and plan of care. The plans include clear information for staff to follow on how people wish their needs to be met. Care plans include details on individual`s medical, social and emotional needs. Care plans are reviewed and updated at least monthly, and more often if necessary. Residents told us their needs are being met by the home and that there are enough staff on duty. They have access to health and social care professionals including doctors, physiotherapists, chiropodists and social workers. Medication is administered by trained staff. Comments from service users include; "I am quite happy with all aspects of my care home." "I always find it homely." "I really like the Independent Living Programme. It gives me chance to go out shopping." "Good care and good food." "Very good meals." There is a programme of activities and entertainment in place. in place. Surveys we received from people who live in the home indicated that they would like more activities.This was discussed with the manager. She told us that one of the activities co-ordinators had recently returned to work after a period of absence and there was a vacancy for another activities co-ordinator. The manager has recently put in place an Independent Living Programme that enables people to have one to one time with a member of staff. The home also organises social occasions such as BBQ`s, race nights, quiz nights and musical entertainment. People told us that they enjoyed the food and have a choice of what they eat. They are also able to cook their own meals in a domestic kitchen which has been adapted for use by people who use wheelchairs. Staffing rotas showed that there are sufficient staff on duty to meet the individual needs of the people living at the home. We looked at staff training records and found that staff are receiving mandatory training including health and safety topics and Safeguarding Vulnerable Adults. There is a very thorough induction in place for new staff which includes two weeks training and shadowing experienced staff. The manager of the home is registered with the Care Quality Commission. The home carries out a thorough quality assurance process that includes monthly audits. What the care home could do better: The home should continue with the excellent standard of care they are providing and continue to identify and seek ways to improve through their quality assurance processes. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Ernest Kleinwort Court Oakenfield Burgess Hill West Sussex RH15 8SJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jo Hartley Date: 1 5 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Ernest Kleinwort Court Oakenfield Burgess Hill West Sussex RH15 8SJ 01444247892 Telephone number: Fax number: Email address: Provider web address: ekc@disabilities-trust.org.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Marilyn Muriel Freeman Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Disabilities Trust care home 35 Number of places (if applicable): Under 65 Over 65 0 physical disability Conditions of registration: 35 The maximum number of service users to be accommodated is 35. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Physical disability (PD). Date of last inspection Brief description of the care home Ernest Kleinwort Court is a care establishment registered to provide accommodation and personal care for a maximum of thirty-five people who are physically disabled between the ages of eighteen and sixty-five years. The registration also makes provision for those who are over the age of sixty-five years to enable residents to
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home remain in the establishment until the end of their lives if they wish, and if it is appropriate for them to do so. The registered provider is The Disabilities Trust, which is a voluntary organisation. The responsible person for the organisation is Mr P Pilbeam and the registered manager is Mrs Marilyn Freeman who is responsible for the day-today running of the home. The purpose built single storey building is located on the outskirts of Burgess Hill town, close to shops and local amenities. It provides spacious personal living accommodation with en-suite facilities and a range of communal rooms, all of which are specifically designed to accommodate and facilitate residents with physical disabilities. In addition, there is a small unit of independent single flats situated in the level garden to the rear of the main building and two adjacent bungalows, which form part of the registered accommodation. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The random inspection was arranged in order to assess compliance with a number of the key national minimum standards for care homes for older people. We planned the visit by taking into account information in the previous key inspection and annual service review reports and any other information received by the Care Quality Commission. We also used the last Annual Quality Assurance Assessment completed by the manager of the home. The random visit was carried out on Tuesday 15th of June and lasted three and a half hours. We looked at care plans, training records, recruitment files, medication recording and storage and complaints records. We also observed the interaction of staff and residents and spoke to some of the residents. What the care home does well:
The home provides an attractive, comfortable and homely environment for the people who live there. People live in individual flats or bedsits with their own en-suite bathroom. There is a redecoration and refurbishment plan in place. A major makeover of the home is planned for the end of the year. A garage is in the process of being turned into an activity room with internet access and a kitchen area. People have the specialist equipment they need including hoists and specialist beds and bathing facilities. People are able to individualise their flats/bedsits with their belongings. For each person living in the home there is a detailed assessment and plan of care. The plans include clear information for staff to follow on how people wish their needs to be met. Care plans include details on individuals medical, social and emotional needs. Care plans are reviewed and updated at least monthly, and more often if necessary. Residents told us their needs are being met by the home and that there are enough staff on duty. They have access to health and social care professionals including doctors, physiotherapists, chiropodists and social workers. Medication is administered by trained staff. Comments from service users include; I am quite happy with all aspects of my care home. I always find it homely. I really like the Independent Living Programme. It gives me chance to go out shopping. Good care and good food. Very good meals. There is a programme of activities and entertainment in place. in place. Surveys we received from people who live in the home indicated that they would like more activities.
Care Homes for Adults (18-65 years) Page 4 of 8 This was discussed with the manager. She told us that one of the activities co-ordinators had recently returned to work after a period of absence and there was a vacancy for another activities co-ordinator. The manager has recently put in place an Independent Living Programme that enables people to have one to one time with a member of staff. The home also organises social occasions such as BBQs, race nights, quiz nights and musical entertainment. People told us that they enjoyed the food and have a choice of what they eat. They are also able to cook their own meals in a domestic kitchen which has been adapted for use by people who use wheelchairs. Staffing rotas showed that there are sufficient staff on duty to meet the individual needs of the people living at the home. We looked at staff training records and found that staff are receiving mandatory training including health and safety topics and Safeguarding Vulnerable Adults. There is a very thorough induction in place for new staff which includes two weeks training and shadowing experienced staff. The manager of the home is registered with the Care Quality Commission. The home carries out a thorough quality assurance process that includes monthly audits. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
