Latest Inspection
This is the latest available inspection report for this service, carried out on 4th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Fairmont Residential Ltd.
Annual service review
Name of Service: Fairmont Residential Ltd The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Emily White Date of this annual service review: 0 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 144 Chester Road South Kidderminster Worcestershire DY10 1XB 01562634324 01562636641 Saranne.bailey@fairmont-residential.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Fairmont Residential Ltd Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users to be accommodated is 4. The maximum number of service users to be accommodated is 7. The registered person may provide the following categories of service only: Care home only (code PC) to service users of the following gender Either Whose primary care need on admission to the home are with the following categories: Learning Disability (LD) 4 The registered person may provide the following categories of service only: Care home only (code PC) to service users of the following gender Either Whose primary care need on admission to the home are with the following categories: Learning Disability (LD) 7 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Fairmont Residential Ltd, 144 Chester Road South, Kidderminster, is a care home for four young people aged between 18 and 25 years old with severe learning disability and associated autistic spectrum disorder. The service has been set up with training and support links from Sunfield, a childrens
Annual Service Review Page 2 of 6 home and school for children with autistic spectrum disorder and severe learning disabilities. It is anticipated that this link will continue as the service develops. 144 Chester Road South has been refurbished to an excellent and modern standard and provides spacious accommodation with a garden to the back. The accommodation has recently been extended with a bungalow offering accommodation for three people in addition to the main house. The house is conveniently located with access to local amenities in Kidderminster and the wider area of Wyre Forest. A service guide is available and information about fees can be obtained from the service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? Date quality rating was made 01/07/2008 Date by which we will do a key inspection 01/07/2011 Date of last key inspection 01/07/2008 We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by staff and people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA tells us that the service regularly listens to people who live at the home, through advocacy, resident meetings, use of key workers, regular consultation with families, regular assessments, external monitoring an annual questionnaire, and use of a card system to help people make complaints. There is a diverse staff team who are well trained and work on a one to one basis with people who use the service. This makes sure people have a high standard of support. Annual Service Review Page 4 of 6 The AQAA tells us the service has improved by: Updating documents relevant to peoples methods of communication, increasing the number of people who have moved in, improving menus and including peoples favourite foods, staff keeping up to date with peoples health and personal care needs, holding protection of vulnerable adults training for staff and a good induction programme, people using the service personalising their rooms, and an external organisation is carrying out monitoring visits to maintain standards. The service plans to improve further by: Developing their assessment forms and website to be more accessible to people interested in using the service, simplifying peoples care plans and making them more individual to each person, requesting disability and race equality training, improving the quality assurance by making sure the views of people using the service are available. We have not received any complaints about the service or any notifications about adverse outcomes for people who use the service. We received surveys from two representatives of people who use this service, who said that people always receive a high quality of support. Comments include: I feel that the service treats X as an individual. The staff understand his disability...they are ambitious for X to do things he enjoys in the community. I have been impressed by how they have managed to achieve really difficult things. I have been very pleased by their friendliness and openness and have recommended them to other people. Provides a very good autism specific individual care package, a very good person centred planning approach, and all care needs are met in line with NHS and Community Care Assessments. We received four surveys from staff who work at Fairmont Residential, who all commented that the standard of support is very high. Other comments show that: Staff are always given up to date information about the needs of the people they work with, staff have the appropriate background checks before starting work, there are usually enough staff, and staff usually have enough support and meetings with their manager. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by July 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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