Latest Inspection
This is the latest available inspection report for this service, carried out on 1st March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Fernwood.
Annual service review
Name of Service: Fernwood The quality rating for this care home is: The rating was made on: two star good service 1 0 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alexis Reilly Date of this annual service review: 1 9 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 30 Fern Road St Leonards-On-Sea East Sussex TN38 0UH 01424460689 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Graham Robert Jack Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is 3 The registered person may provide the following category of service only: Care home only (PC) to service user of the following gender: Either whose primary care needs on admission to the home are within the folowing category : Learning disability(LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Fernwood is a large detached property in a quiet suburban area of St Leonards. The home has an accessible and large back garden. The front entrance to the home would be unsuitable for wheelchair users. The home has one bathroom and one shower room/toilet. All rooms including the kitchen, dining room, lounge and bedrroms ar large and spacious. The home is modern and well appointed. The home is close to local transport links. The home is registered to provide services for up to 3 younger people with a learning disabilty. The owner manager of the home Mr Graham Jack owns a similar type of home in Hastings.
Annual Service Review Page 2 of 5 1 0 1 0 2 0 0 8 Information on the range of fees charged is within the homes current statement of purpose/service user guide and ranges from £930 to £1630 per week. Charges for extras includes personal items such as toiletries and clothes, part of the basic cost of annual holidays, and hairdressing. All Service Users have some kind of advocacy to assist the management of financial affairs. Inspection reports are not routinely sent out to families and advocates after each publication although a copy is kept on display in the reception area of the home and can be obtained via the manager. A service user guide containing the most recent inspection report is sent to any interested person or their representatives looking to move into the home. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Following the last inspection the service was issued with one requirement and five recomendations, information in the AQAA highlighted that work had been done to meet these recommendations however there was no mention of how the service gains views through the quality assurance systems, and if the improvements in the recruitment process have been made.The service uses communication profiles that are updated and used as working documents in the service. The service also uses objects of reference folders and one service user has a life book. The service has had one Safeguarding Vulnerable Adults Investigation which was received on the 22nd December 2008, this is now closed. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 10th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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