Latest Inspection
This is the latest available inspection report for this service, carried out on 18th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Fethneys - Living Options.
Annual service review
Name of Service: Fethneys - Living Options The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Edward McLeod Date of this annual service review: 1 8 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 9 Farncombe Road Worthing West Sussex BN11 2BE 01903210869 Telephone number: Fax number: Email address: Provider web address:
info@LCDisability.org www.lcdisability.org Leonard Cheshire Disability Name of registered provider(s): Conditions of registration: Category(ies) : physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 10 0 The maximum number of service users to be accommodated is 10. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Physical disability (PD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Fethneys is a care home, which is registered to provide personal care for up to ten service users in the category physical disability (PD) who are between the ages of 18 to 65 years of age. The service has been set up to provide care and accommodation for younger adults who are planning to move on to independent living. It is a detached property, which has been extended and adapted for its current use, and is located close to the centre of Worthing. The property is a two storey building providing private accommodation to service users in single bedrooms located on the
Annual Service Review Page 2 of 6 ground and first floors. Each bedroom includes ensuite toilet and shower facilities specifically designed to be accessible for residents using wheelchairs. Communal accommodation is made up of a lounge and a kitchen/dining room located on the ground floor. The fees range from 1280 to 1515 pounds per week. Personal items such toiletries, chiropody and hairdressing are not included in the fee. The registered provider of this service is The Leonard Cheshire Foundation. The Responsible Individual acting on behalf of the organisation is Mr Peter Bray. Mr Marcus Richards is the registered manager and is responsible for the day to day running of the care home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service - Surveys returned to us by people using the service and from other people with an interest in the service - Information we have about how the service has managed any complaints - What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement - the previous key inspection and the results of any other visits that we have made to the service in the last 12 months - Relevant information from other organisations - What other people have told us about the service. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA tells us that recent improvements have included enabling staff to accompany people to college (as colleges are no longer assisting with personal care), the recruitment of more staff, and more staff having completed National Vocational Qualification (NVQ) training in care. At our previous inspection a requirement was made concerning the administration of medicines, and the manager Mr Richards tells us in the AQAA that this requirement has been addressed. With regard to safeguarding issues, in the last year the service has taken action where necessary to ensure people receiving a service are protected from harm. We obtained Care Quality Commission (CQC) surveys from three people living in the Annual Service Review Page 4 of 6 home. People told us in their survey forms that they were receiving the care and support they needed, that there was someone to talk to if they had concerns, and that they were aware of how to make a formal complaint. One person told us that the service supports people to develop their independence skills. We are told by one person living in the home that it would helpful if staff could spend more time with us chatting, sitting down. We obtained CQC surveys from two staff working in the home. One person told us that this is the friendliest, outgoing, easy natured home I have worked in and that there was a good mixture of residents working well together. Another member of staff told us that the service offers people a lot of freedom of choice. Service users are encouraged to do as much as possible for themselves and are encouraged to participate in outside activities and attend college. One member of staff told us they could do more to encourage people receiving a service to lead a healthy lifestyle. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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