Latest Inspection
This is the latest available inspection report for this service, carried out on 21st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Gloscare.
Annual service review
Name of Service: Gloscare The quality rating for this care home is: The rating was made on: two star good service 0 8 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Simon Massey Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 4 Information about the service
Address of service: 23 Carmarthen Street Tredworth Gloucester GL1 4SX 01452522335 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Jonathan Peter Basil Trevarthen Number of places (if applicable): Under 65 Over 65 2 0 There will be an additional toilet on the ground floor in accordance with section 13 (5)(b) ogf the Care Standards Act 2000 and Regulation 23 (2)(j) of the Care Homes for Younger Adults. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The property is a two story terraced house with accommodation for up to two adults with learning disabilities. The home is conveniently situated in Gloucester, which enables access to the local community facilities. Transport is provided by the home and in addition the local bus service is easily accessible. The home is staffed 24 hours a day, seven days a week. 0 8 1 2 2 0 0 8 Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It should also give us some numerical information (DataSet) about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service. What has this told us about the service? The service has continued to provide high quality care and support to the people living in the home. Feedback from the people living in the home and from outside professionals involved with the home was very positive. Comments were made about the good level of activities and choices which are supported in terms of leisure activities and also vocational occupations. The service has maintained an established staff team with limited changes and also maintained the high staffing levels which are required to support the level of activities that are organized. The home completes monthly surveys with the people living there to help with planning activities and also to monitor any concerns or issues that may arise. The home has complied with the requirements and recommendations that were made as a result of the previous key inspection. The service has informed the Commission of any notifiable incidents through the regulation 37 process. The Commission has received no complaints or concerns in respect of this service. The service has provided information about how it has proactively promoted equality and diversity and also that training has been undertaken in this area by the staff. The Registered Manager has completed some additional training in mental health, safeguarding and also done some training on the Mental Capacity Act. The service has stated that any restrictions in place are fully documented and are done in agreement with the people concerned. There are person centered plans in place that are reviewed regularly with the full involvement of the people living in the home. The manager plans in the future to improve the coordination of staff training and also to delegate some tasks to other members of the staff team. What are we going to do as a result of this annual service review? The Commission will complete a key inspection of this service within the next twelve months. Annual Service Review Page 3 of 4 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 4 of 4 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
