Latest Inspection
This is the latest available inspection report for this service, carried out on 5th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Heathfield.
Annual service review
Name of Service: Heathfield The quality rating for this care home is: The rating was made on: two star good service 1 7 0 7 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sheila Gawley Date of this annual service review: 1 4 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 88 Hurst Road Horsham West Sussex RH12 2DX 01403254055 Telephone number: Fax number: Email address: Provider web address:
sue@heathfieldrch.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Heathfield (Horsham) Limited Number of places (if applicable): Under 65 Over 65 0 36 The maximum number of service users who can be accommodated is: 36 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - OP Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Heathfield is a care home providing personal care and accommodation for up to 36 older people. Heathfield Horsham Ltd., a charitable organisation, owns it. The home is located on the outskirts of Horsham, close to shops and other local amenities and consists of a two-storey building with well-maintained gardens. Both floors are served by a passenger lift. There are 36 single bedrooms 13 of which offer en-suite facilities. Communal areas consist of a large sunroom, comfortable lounge and dining areas.
Annual Service Review Page 2 of 5 1 7 0 7 2 0 0 8 The fees for the home are from £350 per week. The home last had a Key Unnannounced Inspection on 17th July 2009, when it was rated a Good 2 star service. We will do a further key Unnannounced Inspection before 17th July 2009. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included, the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We were not in receipt of any comments from people who use the service. The AQAA told us that following consultation with people who use the service they have renovated one major path in the garden and created an additional seating area, they have purchased further garden furniture for the conservatory courtyard, they converted 5 more rooms to en-suite with toilets and some double glazing has been replaced. The home also regularly try out new entertainers and arrange returns of those that are popular with the people who use the service. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
