Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd April 2010. CQC found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for Highcroft and Valley View.
What the care home does well There are robust systems in place to support people who use the service. What the care home could do better: There are no additional requirements or recommendations as a result of this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Highcroft and Valley View Whetley Road Broadwindsor Beaminster Dorset DT8 3QT two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Tracey Cockburn Date: 2 2 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Highcroft and Valley View Whetley Road Broadwindsor Beaminster Dorset DT8 3QT 0146077033 Telephone number: Fax number: Email address: Provider web address: www.twas.org.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Kirsty Joanne Guyett Ms Michelle Louise Maglo Type of registration: Number of places registered: Conditions of registration: Category(ies) : Wessex Autistic Society care home 9 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 9 The maximum number of service users who can be accommodated is: 9 The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Learning disability (Code LD) Date of last inspection Brief description of the care home Highcroft and Valley View are registered for personal care for up to nine people who may have complex needs including Autistic Spectrum Disorder ASD. Wessex Autistic
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home Society is a voluntary organisation that runs several ASD specific services in the locality. The Wessex Autistic Society is affiliated to the National Autistic Society and has received accreditation by the National Autistic Society. The home is situated in a rural area, with open views of the surrounding countryside, approximately one mile from Broadwindsor village. The home is divided into two units, Valley View, which accommodates up to four people and Highcroft, which accommodates up to five people. The home is now split into three separate living units with their own bedrooms, bathrooms, toilets, kitchen and lounge areas. Valley View accommodates three people, High accommodates two people and Croft accommodates one person. All three living units have connecting doors but also have their own private access. The connecting doors are not routinely used. The home has private gardens and also share the extended grounds, which have large apparatus and a cycling track. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
We visited the service without telling them we were coming, we did this because when we completed the annual service review we were concerned by the high number of safeguarding alerts and that the home had not had a manager in post since September 2009. We were also concerned about how the refurbishment work was affecting the people who use the service. We found that there is a manager in post who has been at the service since February 2010, the manager has submitted their application to register with the commission and will be interviewed in early May. The manager is very experienced and has been registered before and ran a service with three stars. We found that there are a high level of safeguarding alerts, this is because every incident which occurs involving people who use the service is reported according to local protocols. People who use the service require very specialised support and have very complex needs and ways of communicating. Only one alert resulted in a safeguarding investigation and this alert was raised by the service following a sudden death in the home where they wanted to ensure they had followed all procedures in ensuring the individual concerned was protected. Staff who work in the service have safeguarding training. There has been a programme of refurbishment at the service and this has now finished. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 9 13 Any areas of risk identified for an individual must be assessed and these assessments must include clear descriptions of the action staff need to take. This is so that any risks are minimised and staff know what action to take to keep people safe whilst promoting positive risk taking. 01/06/2009 2 20 13 There must be PRN (as needed) medication plans in place. These plans need to include under what circumstances it is to be given, how long between doses, what is the maximum dose in 24 hours and whether it can be taken with other medications. This is to make sure that staff know in what circumstances to administer as need medications and the maximum dosage people can safely be given at any time. 01/05/2009 Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
