Latest Inspection
This is the latest available inspection report for this service, carried out on 24th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Jasmine.
Annual service review
Name of Service: Jasmine The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: David Smith Date of this annual service review: 1 2 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Dod Lane Glastonbury Somerset BA6 8BZ 01458832490 Telephone number: Fax number: Email address: Provider web address:
Bchant@somerset.gov.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Somerset County Council (LD Services) Number of places (if applicable): Under 65 Over 65 9 0 May accommodate up to 9 persons aged 18 - 65 years who have a learning disability (LD) and/or concurrent physical disabilities (PD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Jasmine is registered to provide support for nine people under the age of 65 who have a learning or physical disability. Somerset County Council operates the home; a registered manager is in charge of the day-to-day running of the home. Jasmine is situated in a residential area of Glastonbury and is close to the town centre which has shops, banks, pubs and leisure amenities. Jasmine has been adapted to support people with complex needs whilst maintaining a homely atmosphere; all accommodation is in single rooms. Outdoor space includes pleasing gardens to the rear. There is a large living and dining area and an additional lounge. There are
Annual Service Review Page 2 of 6 sufficient numbers of adapted bathrooms. The lower ground floor contains a small self-contained flat. The flat consists of a bedroom with en-suite and a small living area including a kitchen. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last Key Inspection and Annual Service Review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the home. The AQAA is a self-assessment that focuses on how well outcomes are being met for people at Jasmine. It also gave us some numerical information. Information we have about any complaints. What the home has told us about significant things that have happened, these are called notifications and are a legal requirement. The outcome of the last key inspection we carried out in December 2007. The outcome of the last Annual Service Review we carried out in December 2008. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that Jasmine is still providing a good service. People who live in the home have significant communication difficulties, so they are not able to easily express their views about the home. The home state in their AQAA that they work hard to ensure the views of people who live in the home are sought and acted upon. They hold regular residents meetings, use various communication tools to enable people to express views or make choices and staff support people to make choices in their daily lives. The AQAA confirms that staff have a good relationship with the people they support and are aware of the non verbal signs. They have made some changes as a result of listening to people who live in the home; people have shown they no longer wished to use the shower room and the bathroom has now been refurbished to better meet peoples needs. There have been improvements made since our last visit. The AQAA confirms the home is holding more regular residents meetings, they are reviewing support plans more regularly, holidays were chose to broaden individuals experiences, some areas of the environment have been improved, staff are provided with more frequent supervisions and have had additional training. They also know what further improvements they wish to make including: ensuring more staff know how to order medication, to support individuals to have more input into their reviews, ensuring staff are more aware of policies and procedures, redecorate the flat area and to better evidence how choice is offered to people who live in the home. Annual Service Review Page 4 of 6 Following the last Key Inspection in December 2007, we made these judgements regarding the quality of the service provided at Jasmine: Choice of Home, Individual Needs and Choices, Lifestyle, Personal and Healthcare Support, Concerns Complaints and Protection and Conduct and Management of the Home were all rated as good. Environment and Staffing were rated as adequate. The overall rating of the home was 2 star good. The AQAA confirms the home have not had any complaints in the last 12 months. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who live at Jasmine. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a full review of the service by 19/12/10. However we can inspect Jasmine at any time if we have concerns about the quality of the service or the safety of the people who live here. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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