Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Jennifer`s Lodge.
Annual service review
Name of Service: Jennifer`s Lodge The quality rating for this care home is: The rating was made on: two star good service 1 0 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Peter Nunn Date of this annual service review: 1 9 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 105 Wellmeadow Road Catford London SE6 1HN 02084612516 02084611944 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mrs Jennifer Blackwood,Mr Eric Blackwood Number of places (if applicable): Under 65 Over 65 4 0 0 4 up to 3 persons aged 65 years and above, one of whom may be suffering from dementia to include one person aged 55 years or above Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Jennifers Lodge is a small, privately owned care home providing support and accommodation for four older people. Mr and Mrs Blackwood are the proprietors, and Mrs Jennifer Blackwood is the registered care manager. The home is located on a residential road with direct access to public transport and a short distance from the main shopping area of Catford. There is on street parking available but no off road parking. The home is laid out on the ground floor and first floor of a detached house, and
Annual Service Review Page 2 of 5 1 0 1 0 2 0 0 8 provides a service to four older people. Each resident has their own bedroom, which has been adapted to have en-suite toilet facilities. The provider?s email address is: jenniferbp@hotmail.co.uk Information about the service provided is made available to current and potential service users in the homes Statement of Purpose, Service Users Guide and in the homes brochure. The recent CSCI report is given to service users with the Statement of Purpose at the time of admission, and a copy is kept in the main entrance hall. At 5/10/07 the homes fees range from *380- per week to #400- per week, which covers all of the homes charges including food. Residents have to pay for other personal expenses such as hairdressing, transport and personal shopping. The reasons given by the manager for the difference in fees are that one resident has a larger bedroom and has higher support needs Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review, which included :The annual quality assurance assessment, AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys if any were returned to us by people using the service, or other people who have an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we may have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We also looked at surveys that had been completed by people who have an interest in the service. The comments received back support our view of the service and were received from both staff and people who live at the home. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection within timescales set by regulation and CQC policy. However we can inspect the service at any time before this if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!