Latest Inspection
This is the latest available inspection report for this service, carried out on 12th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Koinonia.
Annual service review
Name of Service: Koinonia The quality rating for this care home is: The rating was made on: two star good service 0 4 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Beth Tye Date of this annual service review: 2 2 1 2 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 2-4 Winchester Road Worthing West Sussex BN11 4DJ 01903237764 Telephone number: Fax number: Email address: Provider web address:
koinonia.sussex.ltd@unicombox.co.uk] Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Koinonia (Sussex) Limited Number of places (if applicable): Under 65 Over 65 0 31 The maximum number of service users to be accommodated is 31. The registered person may provide the folllowing category of service only : Care home only - (PC) to service users of the following gender : Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Koinonia is a care establishment registered with the Commission For Social Care Inspection to accommodate service users in the registration category OP Old Age, not falling within into any other category. Koinonia (Sussex) Limited is a registered charity, which exists to provide accommodation and care for elderly Christians from churches linked with the Fellowship of Independent Evangelical Churches. The establishment is situated in Worthing close to the town centre. Koinonia is a converted premise. Accommodation is provided on ground and first floor levels. All rooms are single and
Annual Service Review Page 2 of 7 0 4 1 2 2 0 0 8 have en-suite facilities. There are two passenger lifts. The home has attractive gardens that are well maintained and easily assessable. Koinoina Sussex Ltd privately owns the service. The Registered Manager is Mr J A Royston who manages the home on a daily basis, supported by his wife Mrs C Royston and Mrs Polly Lander, both care managers. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? They sent us their annual quality assurance assessment (AQAA). It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that they are still providing a good service and that they know what further improvements they need to make. The AQAA from the home stated; We do the following to ensure that the views of people who use our services are promoted and incorporated into what we do: Hold Regular minuted residents meetings to which all are invited to contribute items for the agenda and at which they are encouraged to comment and express their wishes. Have daily contact with the residents and an open door policy enabling them to speak to a member of the management team any day of the week. We do the following to ensure that race, gender identity, disability, sexual orientation, age, religion and belief are promoted and incorporated into what we do: We currently have no non UK residents but would view all applicants as equal regardless of their race or colour. Annual Service Review Page 4 of 7 Our staff team has a diverse mix of East Asian, African and central Europeans and the residents accept care form all. However because of the foundation of the charity and ethos of the home we allow only professing Christians to come into residency to maintain the Christian environment. There was reference in the AQAA to improvements that had been made and also planned for the homes environment. These include; Added photographs to our brochure More regular reviews of care plans and risk assessments within a formal timetable. Ongoing maintenance and development of our gardens and outside space. 5 staff have achieved an NVQ qualification and a further 4 have commenced studies at NVQ3 level and 1 at NVQ2 level. Enhancements to the environment for the added comfort of residents and staff alike. We received survey comments from four staff, two health professionals and eight service users and/or their relatives. All continue to be satisfied with the quality of the care provided, the training staff receive and the support from management. Some service users said; They provide good care and provision of attractive surroundings The food is good I am happy to be here they care for us well It is a happy place to be They employ caring and competent staff The home is based on kindness and consideration I am satisfied on the whole This home is superior to others I have seen Some staff said; We provide excellent support for the residents The personal care is individualised The management cares about the staff as well as the residents Residents are given choices and have their say in what they want
Annual Service Review Page 5 of 7 The home provides a good working environment We always look after the well being of residents There is a sense of peace and friendliness in the home Some health professionals said; The home seems caring and the residents well Could be better prepared with information prior to contacting the GP Caring and thorough care provided The service continues to work well with us and let us know about things that have happened since our last key inspection. They have shown that they manage issues well. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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