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Care Home: Lake House

  • Lake Walk Adderbury Banbury Oxfordshire OX17 3NG
  • Tel: 01295811183
  • Fax: 01295811260

Lake House is a care home, which was purpose built in 1991. It is situated in the village of Adderbury, close to Banbury in Oxfordshire. Local shops and amenities are all within easy reach and the home is on a regular bus route between Banbury andAnnual Service Review 22009Oxford. It is home to 43 older people and is managed by the Orders of St John Care Trust, a charitable organisation with a wealth of experience in providing residential care services. The local authority block purchases 22 of the 43 places in the home. The single storey accommodation provides individual rooms and service users are encouraged to decorate their own rooms with their personal possessions. The communal areas are pleasantly decorated and the lounge area accommodates a day centre for older people from the community, which service users may participate in if they wish. The home provides respite care but does not provide intermediate care. The building is divided into five wings and each wing has its own sitting and dining area. Each wing also has its own small kitchen area. The home is set in attractive grounds and there is a courtyard in the centre of the building. More detailed information about the services provided at Lake House, including the current range of fees can be found in the home`s Statement of Purpose and Service User Guide - copies of both these documents can be obtained directly from the Provider.Annual Service Review

  • Latitude: 52.016998291016
    Longitude: -1.3109999895096
  • Manager: Anna Hicks
  • Price p/w: £631
  • UK
  • Total Capacity: 43
  • Type: Care home only
  • Provider: The Orders Of St John Care Trust
  • Ownership: Charity
  • Care Home ID: 9362
Residents Needs:
Dementia, Physical disability, Old age, not falling within any other category

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Lake House.

Annual service review Name of Service: Lake House The quality rating for this care home is: The rating was made on: two star good service 2 5 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lucy Green Date of this annual service review: 2 2 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Lake Walk Adderbury Banbury Oxfordshire OX17 3NG 01295811183 01295811260 manager.lakehouse@osjctoxon.co.uk www.osjct.co.uk The Orders Of St John Care Trust Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 0 43 43 43 0 The maximum number of service users who can be accommodated is 43 The registered person may provide the following category of service only : Care home only (PC) to service users of the following gender: Either whose primary care needs on admisison to the home are within the following category : Dementia (DE) Physical disability (PD) Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lake House is a care home, which was purpose built in 1991. It is situated in the village of Adderbury, close to Banbury in Oxfordshire. Local shops and amenities are all within easy reach and the home is on a regular bus route between Banbury and Annual Service Review Page 2 of 6 2 5 0 2 2 0 0 9 Oxford. It is home to 43 older people and is managed by the Orders of St John Care Trust, a charitable organisation with a wealth of experience in providing residential care services. The local authority block purchases 22 of the 43 places in the home. The single storey accommodation provides individual rooms and service users are encouraged to decorate their own rooms with their personal possessions. The communal areas are pleasantly decorated and the lounge area accommodates a day centre for older people from the community, which service users may participate in if they wish. The home provides respite care but does not provide intermediate care. The building is divided into five wings and each wing has its own sitting and dining area. Each wing also has its own small kitchen area. The home is set in attractive grounds and there is a courtyard in the centre of the building. More detailed information about the services provided at Lake House, including the current range of fees can be found in the homes Statement of Purpose and Service User Guide - copies of both these documents can be obtained directly from the Provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: (1) The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. (2) What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. (3) The previous key inspection conducted on 25th February 2009 and the report generated from that visit. (4) Feedback regarding the service since the last inspection, including the information contained in two service users surveys. What has this told us about the service? The home returned the annual quality assurance assessment (AQAA) when we asked for it. This was completed by the Registered Manager and provided some useful information about the service. It identified some of the areas that have improved in the last twelve months and other areas where further developments are either planned or would benefit the people who use the service. The last inspection report identified that Lake House was providing good outcomes to the people it supports. No formal requirements or recommendations were made when we last visited, although the inspection report highlighted some suggested areas for improvement. The information supplied in the AQAA indicates that such improvements have been made. The home has continued to liaise with the Commission. There have been no reported issues which give rise to any concerns about the way the service is being delivered. The AQAA details a range of areas where the home has improved service delivery. These improvements include further developing the care planning system to provide a greater depth of information and involving people in the planning of menus. Access to activities has also increased with greater opportunities for people to receive activity time on a 1-1 basis. Ongoing maintenance is confirmed to be continuing with all parts of the home receiving regular redecoration and renewal. Garden facilities have also been developed, along with improved access to outside areas. Staff are reported to have undertaken regular training updates and 57 of all permanent staff are now stated to have achieved a National Vocational Qualification Annual Service Review Page 4 of 6 (NVQ) in care to at least level 2. The home has also introduced opportunities for residents to be involved in the recruitment of new staff. The feedback provided by two service user surveys was positive about the home and indicated that outcomes are still good for the people who live there. The AQAA demonstrates the homes commitment to promoting equality and diversity within the home through the recognition of every person as an individual and respecting their own set of strengths, needs and values. Lake House has systems in place to monitor its own standards of service delivery and to gain feedback from stakeholders. The AQAA provides evidence that the home is proactive in the way it engages with people and uses their ideas and comments to further develop the service. From the information provided in the AQAA our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? We will review the service again when it applies for re-registration under the Health and Social Care Act. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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