Latest Inspection
This is the latest available inspection report for this service, carried out on 21st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Leighton House.
Annual service review
Name of Service: Leighton House The quality rating for this care home is: The rating was made on: two star good service 1 8 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Paul Chapman Date of this annual service review: 1 8 1 1 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: Merry Den Care 44 Station Street Cinderford Gloucestershire GL14 2JT 01594827358 F/P01594827358 merrydencare@aol.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mrs Denise Carol Leighton Number of places (if applicable): Under 65 Over 65 2 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Leighton House was first registered in 2004. The home provides care for two service users with learning disabilities. The property is a two-storey terraced house located close to the centre of Cinderford. Service users are accommodated in single rooms on the first floor. Each bedroom has a hand basin. There is a shared bathroom and toilet on the first floor and a toilet on the ground floor. There is a lounge and a separate dining room, as well as a small garden at the rear with seating. The home provides transport for the service users and supports them to access activities in the local community. The service provider is in day-to-day charge of the home and acts as manager. Fees to live at the service are dependant on a persons assessed needs. No changes to the registration of this service. 1 8 1 1 2 0 0 8 Annual Service Review Page 2 of 7 Prospective service users are offered information about the home including copies of the Statement of Purpose and Service Users Guide. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information we have received, or asked for, since the last key inspection was completed. The information used to create this annual service review is based on the following information: The last key inspection report. The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people living in the home. It also gives us data about staffing. Surveys completed by people using the service. Any complaints about the service. The notifications received from the home. This is when a service tells us that something significant has taken place. Registered care homes are legally required to tell us about certain important events. What has this told us about the service? The previous inspection site visit was completed on 18/11/2008 and from the evidence we gathered the service quality was rated as good. We judged that the service did the following areas well: - Each person has a care plan which is regularly reviewed. The people living in the home said that they were happy living here, because the staff treat them well and understand them and they have lovely food and daily activities. Each person has their own bedroom, personalised to their individual tastes and have access to a comfortable and homely accommodation that they have been involved in redecorating. Both people expressed their enjoyment of the day to day activities that they take part in. Skilled carers have access to the training they need provide support to the people living in the home as required whilst supporting them to feel in control of their lives, maintain their independence and links with their family and friends and to be part of the community. The last inspection provided evidence that the service provider had met most of the good practice recommendations of the previous report, and the majority of the property had been re-decorated. The previous inspection report made no requirements. Three recommendations should Annual Service Review Page 4 of 7 be given consideration, two of which were repeated from the previous report. These include making some changes to documentation and improving aspects of health & safety. The AQAA was completed by the services managing director and was dated 19/10/09. It was thoroughly completed and provided the following information to us: The provider stated that over the past twelve months the following areas have improved; The service user guide and the statement of purpose have been reviewed and improved. The amount of information recorded on peoples activity planners has increased. Activities with local outside agencies and groups has increased. Procedures have been produced in a visual format. The service has supported people to increase their confidence and voice their opinions. The kitchen, landing/hallway and upstairs bathroom has been decorated. The services induction procedure has been reviewed and improved. Job descriptions have been re-written and will be used as part of the appraisal process. The service provider has recruited a senior carer and a full-time office administrator. The staffing rota is tailored to meet the needs of people living in the home. In the AQAA the service provider states planned improvements for the next twelve months include; Further review of activities for people to be involved in, making use of local agencies and groups where possible. Continue to ensure health plans are documented and updated appropriately. Continue refresher training in safeguarding adults, also a pictorial training programme for people in the home with communication difficulties. The garden outside the property will be improved. Implementation of a computerised care package. We did not receive any completed questionnaires from people living in the home, or staff. The CQC has not received any complaints about this service since the previous inspection was completed. The AQAA states that the home has not received any complaints. Annual Service Review Page 5 of 7 The CQC has not received any notifications from the home since the previous inspection was completed. What are we going to do as a result of this annual service review? Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 18th November 2010. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
