Latest Inspection
This is the latest available inspection report for this service, carried out on 8th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Lindum House.
Annual service review
Name of Service: Lindum House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Elaine Barber Date of this annual service review: 0 3 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 84 Bath Road Old Town Swindon Wiltshire SN1 4AY 01793525299 Telephone number: Fax number: Email address: Provider web address:
lindum-house@hotmail.co.uk Miss Claire Louise Thomas,Mr Nathan Maysey Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 20 0 The maximum number of service users who can be accommodated is 20 The registered person may provide the following category of service only: Care home only - code PC to male service users whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lindum House is a large detached property on the Bath Road in Old Town Swindon. The home is arranged on four floors and there is a detached bungalow in the grounds. The home offers accommodation and care to twenty men with learning disabilities. The bungalow accommodates four men who are working towards more independent living. The home provides a mix of single and double bedrooms. There is a dining area and kitchen in the basement, which is also used as a communal meeting area. There is a small lounge on the top floor and a large craft room that is used for in house daytime
Annual Service Review Page 2 of 6 and evening activities. There is a minimum of three staff on duty at all times and two staff provide sleeping in cover at night. Residents have the opportunity to go on holiday and a range of holidays is offered to meet individual needs and preferences. Details of the current fees can be obtained directly from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all information that we have received, or asked for, since the last inspection or annual service review. This included: * The annual quality assurance assessment (AQAA) that was sent to us by the service. The Aqua is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave some numerical information about the service. * Information we have about how the service has managed any complaints. * What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. * The previous key inspection on 14th March 2008. * The last annual service review on 24th March 2009. * Relevant information from other organisations. * What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. They told us what they do well. The owners saw their greatest strengths as promoting individual needs and choices and developing peoples lifestyle. They provided detailed information about how they ensure each person has a range of activities and has opportunities to use community facilities, have holidays and outings. They said that they are strong in the area of promoting independence. They encourage decision making and choices and support people to reach individual goals. They provided information about developing person centred care and person centred plans and involving people in decisions about the running of the home. The owners told us that they are good at listening to their clients and they are open to change and accept comments and criticism readily and try to improve wherever possible. They gave us detailed information about improvements in the last twelve months. This included setting up a Client Committee so that people could make more decisions about the running of the home. They had improved recording in the client health notes and improved their client health action plans to make sure that peoples health needs were met. They had improved the environment by working with people to make their bedrooms more individual and they had redecorated parts of the shared areas according to peoples choice. They had also improved the staff training and development plan and individual staff training plans to make sure that all staff had the training required to meet peoples needs. They also told us what they could do better. This included developing a DVD of the statement of purpose and service user guide so that people had more access to information. They wanted to include people who lived in the home in the training of staff so that training was more targeted to meet their needs. They also wanted to build on some of the improvements they had done recently. This included encouraging more decision-making through the client committee and further improvements to the decor Annual Service Review Page 4 of 6 and furnishings. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed some complex issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We looked at the information in the AQAA and the notifications and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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