Care Home: Little Holland Hall Nursing Home

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What the care home does well No assessed on this occasion. What the care home could do better: No assessed on this occasion. Random inspection report Care homes for older people Name: Address: Little Holland Hall Nursing Home Frinton Road Holland On Sea Essex CO15 5SS two star good service 21/04/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Derek Brown Date: 2 6 1 1 2 0 0 9 Information about the care home Name of care home: Address: Little Holland Hall Nursing Home Frinton Road Holland On Sea Essex CO15 5SS 01255813402 01255813962 manager.littlehollandhall@careuk.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Ellerash Limited care home 41 Number of places (if applicable): Under 65 Over 65 3 41 0 old age, not falling within any other category physical disability terminally ill Conditions of registration: 0 41 3 Persons of either sex aged 40 years and over, who require nursing care by reason of a physical disability (not to exceed 8 persons) Persons of either sex, aged 55 years and over, who require general palliative care (not to exceed 3 persons) Persons of either sex, aged 60 years and over, who require nursing care by reason of a physical disability (not to exceed 41 persons) Persons of either sex, aged 65 years and over, only falling within the category of old age (not to exceed 3 persons) Persons of either sex, aged 65 years and over, who require nursing care by reason of a physical disability (not to exceed 41 persons) Care Homes for Older People Page 2 of 7 The total number of service users accommodated must not exceed 41 persons Date of last inspection Brief description of the care home Little Holland Hall is situated in Holland on Sea, North Essex. It is part of a larger complex that includes sheltered housing; warden controlled flats; and privately owned homes for older people. Near to the nursing home, on the same site, there is a two storey listed building. Ellerash Ltd, which is part of the Care UK group, owns the Little Holland Hall complex. Care UK is a national care organisation. This nursing home has 41 single rooms divided between two floors. All of the rooms have en suite facilities. The home offers nursing care for up to 41 older people. Within this number, three beds are also registered for residents with palliative care needs. The home is not registered for dementia care. Current resident fees range between 442.54 pounds and 725.00 pounds, per week. 2 7 0 8 2 0 0 9 Care Homes for Older People Page 3 of 7 What we found: The reason for this inspection by a pharmacist inspector was to assess progress towards meeting the requirements made on the inspection of 17th June 2009. We had made a previous site visit on 27th August 2009 and found that the requirements had not been met by the given timescale of 31/07/09 and a new timescale of 14/08/09 was given. A requirement was made that where medical oxygen is prescribed for residents there must be records kept of its prescription and administration and include the flow-rate and duration of use. We inspected the records relating to 3 people prescribed medical oxygen and found suitable records were in place. We made a requirement that where medical gases are used and stored there must be appropriate risk assessment and risk management procedures documented and in place. We inspected the rooms where medical oxygen was in use and the door to each carried appropriate signage. We also looked at the care records for people who are prescribed medical oxygen and saw that appropriate risk assessments were in place. We also made a requirement that medication must be locked away when not in use. During this inspection, we toured the building and did not find any medication accessible to unauthorised people. We therefore consider the requirements have been met. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). 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