Latest Inspection
This is the latest available inspection report for this service, carried out on 6th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Littlefair.
Annual service review
Name of Service: Littlefair The quality rating for this care home is: The rating was made on: two star good service 1 0 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: David Bannier Date of this annual service review: 0 2 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Warburton Close East Grinstead West Sussex RH19 3TX 01342333900 01342300017 sue.dorman@littlefair.net www.littlefair.net Mrs Orosia Lilianne Kennedy,Mr Robin Christopher Sherard Kennedy Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 41 No more than a total of 41 service users may be accommodated. Up to 3 persons in the category physical disability (PD), age 60 years and over requiring personal care may be accommodated. Up to 3 persons in the category pysical disability elderly (PD(E)) requiring personal care may be accommodated. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Littlefair is a privately owned care home providing personal care and accommodation for 41 older people for long term care or respite care. Littlefair is purpose built, and situated in a residential area close to East Grinstead town centre, shops, train station and other amenities. There are gardens to the front and side of the building and a central secluded garden area. There is a large car park at the rear. Service users accommodation consists of forty-one single rooms arranged on three floors of the
Annual Service Review Page 2 of 6 1 0 1 2 2 0 0 8 property accessible by lifts. Communal space is provided in two lounges and a dining room on the ground floor. The service provides prospective service users with a copy of the homes brochure and a welcome pack, which includes the homes statement of purpose and service users guide. The range of fees charged is from £351.00 to £575.00 per week. Additional charges are made for hairdressing, chiropody and newspapers. Intermediate care is not provided. The registered providers are Mr Robin and Mrs Orosia Kennedy. The registered manager, who is responsible for the day to day running of the care home, is Mrs Susan Dorman. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment, or AQAA that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. A summary of our findings of our last inspection in December 2008 is as follows, What the care home does well, The care needs of all new residents are assessed before they are admitted to the care home. This means prospective residents will know if their needs will be met by the care and services provided. A detailed care plan is drawn up for each resident so that staff have information about the care needs of residents and the level of care they require to ensure they have been met. Residents are provided with a programme of activities on a regular basis in order to meet their social and recreational needs and interests. Residents are provided with a varied menu to ensure they are provided with a nutritional and wholesome diet. Special diets are also catered for. All staff have received appropriate training for the work they are expected to do. This means they have the necessary skills and competencies to provide good quality care and services to residents. A maintenance and refurbishment programme is in place which ensures residents accommodation is safe and comfortable. Annual Service Review Page 4 of 6 The home is well managed and run in the best interests of residents. What has improved since the last inspection, The statement of purpose has been amended to include information about all the services provided at Littlefair. This means that prospective residents will have up date information about the care home so they can make an informed choice before deciding to move in. A detailed care plan is drawn up for newly admitted residents. This means care staff will have information about the needs of residents and how they are to be met from the first day of admission. Medication procedures have been reviewed especially with regard to the storage of medicines which require refridgeration. This means all medication is stored safely and in accordance with manufacturers directions. Improvements have been made to staff recruitment procedures within the home. This means that residents are better supported and protected from possible abuse. What the care could do better, We have made no requirements after this visit. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 10th December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
