Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Meadow Bank Care Home.
Annual service review
Name of Service: Meadow Bank Care Home The quality rating for this care home is: The rating was made on: three star excellent service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sam Doku Date of this annual service review: 2 9 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Meadow Bank Care Home 1 Bowes Terrace Dipton Stanley Co Durham DH9 9HF 01207570508 01207570508 greynewbiggin@ic24.net Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability old age, not falling within any other category Lifestyles - Care & Support Ltd Number of places (if applicable): Under 65 Over 65 6 0 0 8 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Meadow Bank Care Home is registered with the Commission for Social Care Inspection as a care home currently providing personal care and accommodation for up to 12 older people and people who have learning disabilities. The home is in a residential street at the end of a terrace of large, older houses. It has a ramped entrance, a lift and some ground floor bedrooms. None of the people who live in Meadow Bank at present uses a wheelchair inside, but there is enough space for visitors to move around in wheelchairs. The home encourages people to be as independent as possible and to lead full and interesting lives. The care each person gets is based on his or her individual care needs, likes and dislikes. Meadow Bank is situated in the village of Dipton, near Stanley, and there are regular buses to the larger town of Consett. The 2 7 0 1 2 0 0 9 Annual Service Review Page 2 of 5 home is owned and operated by Lifestyles Care and Support Limited who took over the running of the home in 2005. The weekly charges for residential care range from £390.50 to £1320.00. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? For this annual service review, we looked at all the information that we have received, or asked for, since the last key inspection on 27/01/09. The Annual Quality Assurance Assessment (AQAA) that was sent to us by the Manager of the home contained good information. The AQAA is a self-assessment document that focuses on how well outcomes are being met for people using this service. Information we have about how the home has managed any complaints or safeguarding adults referrals. What the staff told us in the staff questionnaires that were received. What the residents told us in the service user questionnaires that were returned by the residents. What the home has told us about things that have happened there. These are called notifications, and are a legal requirements. What has this told us about the service? The Manager of the home sent us an annual quality assurance assessment (AQAA) when we asked for it. The AQAA was received in time for this annual service review to take place. We looked at the information in the AQAA and our judgment, based on the information given, is that the home continues to provide excellent service. The Manager knows what further improvements she needs to make, and she has identified these in the AQAA. These include: Promoting safeguarding awareness training. Improving on access to any new and relevant training that becomes available. Reviewing the current service user guide to produce one that is more user friendly. What are we going to do as a result of this annual service review? The details in the AQAA, staff comments tell us that the home continues to provide a good service that is managed by a competent manager and a dedicated team of staff. All health and safety issues are regularly reviewed, including training in this respect. The home will receive another a key inspection in the inspection year of 2011/2012. Annual Service Review Page 4 of 5 Reader Information
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