Latest Inspection
This is the latest available inspection report for this service, carried out on 12th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Milbury 3 Barn Rise.
Annual service review
Name of Service: Milbury 3 Barn Rise The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Andreas Schwarz Date of this annual service review: 1 1 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Milbury Care Services Limited 3 Barn Rise Wembley Middlesex HA9 9NA 02089044596 02089044596 info.ms@milburycare.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Milbury Care Services Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 3 Barn Rise is a residential home providing personal care and accommodation for 6 men with profound learning disabilities and challenging behaviours. The provider is Milbury Care Services, a nationwide organisation. The home aims to provide a normative life for the service users and enable them to enjoy all the facilities and amenities available within the community. The home is situated in a quiet residential area of Wembley and is close to public transport and shops. The ground floor accommodation consists of a lounge, dining room, kitchen, utility room, one bedroom
Annual Service Review Page 2 of 5 with en suite and two toilets. The dining room has a patio, which opens on to a large enclosed garden. The first floor accommodation consists of 5 single bedrooms, one of which is en suite, bathrooms and toilets. Some of the residents are supported to attend local day services and the home also provides day care in house. The home has its own transport that enables the residents to access the wider community. The weekly fees vary from £1,305 to £1,386 per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection on 11/01/2008. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The home did send us their annual quality assurance assessment (AQAA) on time. The information they gave us was brief and they did not present it clearly. They did not tell us very much about the views of the people living at the home, how the manager finds out what they want or what they are doing to make sure their services provides good outcomes for them. During the end of October 2009, the home had two safeguarding referrals, which led to the suspension and ultimately resignation of the registered manager and the deputy manager was moved to another service run by the organisation. The issues raised in the safeguarding referrals were very serious and demonstrated that care practices and outcomes to people using the service are no longer excellent. The home has appointed a new manager, who according to staff spoken to as part of the ASR has made a number of improvements to the service provided to people. One member of staff told us that staff and people using the service are happier since the registered manager has resigned. We have concerns about how the home is being managed and how this is affecting outcomes for people living at 3 Barn Rise. What are we going to do as a result of this annual service review? We will do a random inspection by March 31 2010 to look at the issues raised in this review. This inspection could mean that we will bring our next key inspection forward. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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