Latest Inspection
This is the latest available inspection report for this service, carried out on 9th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Myrtle Cottage.
Annual service review
Name of Service: Myrtle Cottage The quality rating for this care home is: The rating was made on: two star good service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Helen Tworkowski Date of this annual service review: 0 7 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 16 Fore Street St Blazey Par Cornwall PL24 2NJ 01726813806 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability sensory impairment Conditions of registration: Mrs Doreen Frances Pooley Number of places (if applicable): Under 65 Over 65 5 5 0 0 Service users to include up to 5 adults with a learning disability (LD) Service users to include up to 5 adults with a sensory impairment (SI) Total number of service users not to exceed a maximum of 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Myrtle Cottage is located in the centre of St. Blazey, on the outskirts of St. Austell. It is set back from the road within easy walking distance of the village centre. Myrtle Cottage is a care home for up to five younger adults who have a physical disability, sensory loss, or a learning disability. Service users are encouraged to pursue leisure activities and hobbies of their own choice and are encouraged and enabled to play an active part in the day-to-day running of the home. Myrtle Cottage is a non-smoking establishment.
Annual Service Review Page 2 of 5 2 7 0 1 2 0 0 9 The accommodation on the first floor includes a double bedroom, and two single bedrooms, a bathroom and staff accommodation. On the ground floor there is a single bedroom, a dining/sitting room, kitchen and an office. Outside at the back of the house is a laundry and an office. There is a large private garden. A copy of information about the home, the Service User Guide and Statement of Purpose are available from the office. The fees, as of January 2009, were pounds 377 per week, this did not include toiletries, transport or clothing. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. Mrs Pooley said in the AQAA that some of the areas that have improved in the last 12 months include:working with District Nurses, Social Workers and families, and giving praise so that self esteem gradually creeps up. We sent surveys to four of the people who live at Myrtle Cottage, four surveys were returned. These told us that people were happy with the service, that carers listened to what they said and they could choose how they spent their time. Comments about what the home does well included Moved around a lot as regards holidays, up as far as Scotland, Ireland, France, Spain, and Jersey. We also received surveys from two of the care staff. They told us that they knew who to speak to if they had concerns, that they had training relevant to their role, and that there was enough staff to meet the individual needs of people who use the service. The home continues to let us know about things that have happened since our last key inspection. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27th January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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