Latest Inspection
This is the latest available inspection report for this service, carried out on 18th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Nightingale Nursing Home.
Annual service review
Name of Service: Nightingale Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah MacLennan Date of this annual service review: 0 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 43 Beach Road Littlehampton West Sussex BN17 5JG 01903717376 01903732933 nightingale.caring@virgin.net Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Cadogan Care Limited Number of places (if applicable): Under 65 Over 65 35 0 0 35 The maximum number of service users to be accommodated is 35. The registered person may provide the following category/ies of service only: Care home with nursing - (N) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia (DE) Old age, not falling within any other category (OP). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Nightingale Nursing Home is a detached three storey Edwardian house located in the town of Littlehampton. The house overlooks a park and is a few minutes walk from the shops, public transport, local amenities and the sea front. The accommodation is provided on two floors with a lift providing access between the ground and first floor. There are 31 single rooms with three rooms offering en-suite
Annual Service Review Page 2 of 6 2 3 0 2 2 0 0 9 facilities and two rooms offering shared facilities. One single room is accessible via a short flight of stairs. A lounge with dining space is available on each floor. There is a small outdoor space available with seating for the residents. The Home provides care and accomodation, with nursing, for up to 35 service users with Dementia, who may be under 65 yrs on admission, and for Older People, 65 years and older who do not fall within any other category. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on 23rd February 2009. This included: 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Surveys returned to us by fourteen of the people using the service. 3. Information we have about how the service has managed any complaints or allegations. 4. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 5. The previous key inspection report. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA), 14th December 2009, when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and the results of our surveys and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. One person has contacted the CSCI/CQC regarding any concerns about the home since the last inspection. On the survey forms returned, nine people stated that they always received the care and support they needed, four people answered usually. seven people said the staff always listen and act on what they say, and six people answered usually. Additional comments included: The staff are fantastic, nothing is to much trouble and it feels like you are in your own home. The staff are very caring and understand the different needs of the residents. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 23rd February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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