Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oulton Abbey Nursing Home.
Annual service review
Name of Service: Oulton Abbey Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service 0 5 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pam Grace Date of this annual service review: 0 4 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Oulton Abbey Nursing Home Oulton Stone Staffordshire ST15 8UP 01785814192 01785812421 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Our Lady and St Benedict`s Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: 1 DE(E) - Dementia over 65 years for one named service user. The maximum number of service users who can be accommodated is: 26 The registered person may provide the following category of service only: Care Home with Nursing (Code N); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Dementia over 65 years of age (DE(E)) 1, Old age, not falling within any other category (OP) 26, Physical disability (PD) 26 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: 0 5 1 1 2 0 0 8 Number of places (if applicable): Under 65 Over 65 0 0 26 1 26 0 Annual Service Review Page 2 of 6 Date of last annual service review (if applicable): Brief description of the service Oulton Abbey Care Home is a grade 2 listed building converted to a nursing home in 1989. Prior to this the home had been a retreat house and a boarding school. St Marys Church was built in 1853 and forms part of the home. The building has been home to a community of Benedictine nuns since 1853 (St Marys Abbey, also known as Oulton Abbey). The home is situated within the village of Oulton near to Stone in Staffordshire and can be accessed by public transport. The bus stops about 200 yards away and the train station is in Stone (approximately one mile away). Oulton Abbey is registered to take twenty-six people over the age of 60 years with care and nursing needs. This includes individuals referred through care management either from social services or hospital as well as privately funded individuals. Cultural and religious beliefs are a particular consideration and members of all denominations are welcomed. Additional charges apply for hairdressing, chiropody, newspapers and toiletries. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information received and asked for, since the last key inspection on 5th November 2008. This included: 1 The Annual Quality Assurance Review (AQAA) completed by the Acting Care Manager, including a self assessment on how well outcomes have been met and numerical information about the service. 2 Any complaints we have and information we have about how the service has managed concerns, complaints and allegations. 3 Information received through notifications of things that have happened in the service in the past 12 months. 4 The previous Key Inspection report from 5th November 2008, and the results of any other visits we have made in the last 12 months. 5 Relevant information from other organisations. 6 What other people have told us about the service. What has this told us about the service? The Annual Quality Assurance Assessment (AQAA) was returned on time, but was poorly completed in some areas. Those areas should have shown more fully and clearly how the service operates and has performed. We looked at the information in the AQAA, the surveys received, the history of the service, and the previous report. These evidenced that people who use the service are satisfied with the care, support, and services that they receive, and staff are being appropriately recruited, inducted and trained in their respective roles and responsibillities, in order to meet the needs of the people who use the service. Comments received included the following, she is comfortable and happy in the home, and glad she no longer has the worry of coping alone, I feel very relieved to know that she has twenty four hour care in such pleasant surroundings. The Annual Quality Assurance Assessment (AQAA) completed by the acting care manager told us: We staff the home adequately so the care standards are high. The Annual Quality Assurance Assessment states that all residents are to be assessed by the home manager prior to admission. This helps us to get to know the service user prior to admission and if there are any concerns they can be looked into prior to admission to ensure the right placement is found. We recognise all religions. The home holds regular residents meetings. The home carries out quality assurance screening, both internally and externally. We provide a high standard of in and out of house training for staff at all levels. We have a very enthusiastic diversional Therapist who works Monday to Friday and meets residents needs in all aspects. The residents go out on regular trips, have in house functions, and do structured activities to keep the mind active. Our judgement is that the agency is still providing an excellent service, and they know what further improvements they want to make. A total of 10 Have Your Say surveys were sent out to people who use the service, Annual Service Review Page 4 of 6 however, there was a poor response, and we had received only one survey at the time of this report. There had been two Safeguarding Adult Protection referrals made to Social Services, and no complaints had been received, either by the service, or by the Care Quality Commission (CQC) since the previous inspection. We should have been informed in writing about the recent change in care management of the home, and of arrangements made in the event of the acting care managers absence, either through annual leave or sickness. However, we were kept informed of incidents and accidents that have happened since the last inspection. The service is managed in a way that shows it has the interests of the people who use the service as the focus of activity. At the previous inspection, the standard of service was judged to be excellent 3 star. What are we going to do as a result of this annual service review? We believe that the quality of this service has been maintained since the previous inspection. We plan to do a Key Inspection by November 2011 to review our assessment of the agency. However, we can inspect the service at any time if we have concerns about the quality of the service, or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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