Latest Inspection
This is the latest available inspection report for this service, carried out on 28th May 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Park House.
What the care home does well The service has demonstrated that they address areas for improvement promptly and thoroughly. They also have a range of quality assurance processes in place, including consultation with service users and and there is a systematic cycle of planning, action andreview. This means that people can be assured that the service is well managed and run in their best interests. What the care home could do better: There were no significant weaknesses identified at this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Park House Felixstowe 72 Constable Road Suffolk IP11 7HW one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Tina Burns Date: 2 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Park House Felixstowe 72 Constable Road Suffolk IP11 7HW 01394284021 01394277549 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Manager Post Vacant Type of registration: Number of places registered: Conditions of registration: Category(ies) : MPL Care Homes Limited care home 5 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 5 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Date of last inspection Brief description of the care home Park House is a rehabilitation service for up to 5 people suffering from a mental disorder. It is located in a residential area of Felixstowe, close to shops and other local amenities. The service aims to help people build social and independent life skills, as well as supporting them with their health and personal needs. The service is provided
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home in a recently renovated 5 bedroom house. All areas of the home are domestic in style. Each room has its own en-suite shower and toilet, and there is a shared bathroom also available. In addition there is a communal lounge, kitchendiner and a seating area in the garden. At the time of the last key inspection fees ranged from £1,150 to £1,200 per week, depending upon the needs of the individual. This included accommodation, care, food and some outside activities. The home provides some toiletries, but where specific brands are preferred individuals are expected to purchase their own. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We carried out a key inspection of this service on 19th August 2009 and judged that, with the exception of adequate outcomes in Personal and Healthcare, people were experiencing good outcomes in all areas. The purpose of this random inspection was to look at action taken to address our previous requirement about the administration of medicines. We also looked at quality assurance systems in place to assess whether the service effectively self monitors. The service is currently being managed by the responsible individual registered with the Commission. They were present during our visit and confirmed that they intended to apply for the registered managers post once their CRB had been processed. We also spoke with the deputy manager and the two service users who were resident at the time. Discussion with the manager and records provided confirmed that there were quality assurance systems in place that included service user surveys, relatives surveys, visitors comments book, weekly service user meetings, team meetings, regulation 26 visits, service user reviews and staff supervisions. There were also processes in place such as medication audits and health and safety audits. The Annual Quality Assurance Assessment (AQAA) submitted in March 2010 was well completed and demonstrated that the service knows what it does well and how it needs to improve. At our key inspection in August 2009 we found that Medication Administration Records were not complete. Consequently we were not assured that people were appropriately supported with their medication. We issued a statutory requirement that the service must audit and review systems in place for the receipt, administration and recording of medication to ensure that people who live at the home receive their medication as prescribed. Following the inspection the manager confirmed that a thorough review had been undertaken. At this inspection we discussed medication procedures, looked at medication records and discussed medication training. We found that records had improved and overall systems in place were good and safeguarded people. The manager advised that the previous recommendation we made relating to staff recruitment had also been addressed. They told us that prospective employees were now required to submit a full employment history with their application and provided us with examples. Information provided in the agencys AQAA tells us that there have been no complaints or safeguarding referrals since our last inspection. Further more their have been no complaints or concerns raised directly with the Commission. What the care home does well:
The service has demonstrated that they address areas for improvement promptly and thoroughly. They also have a range of quality assurance processes in place, including consultation with service users and and there is a systematic cycle of planning, action and
Care Homes for Adults (18-65 years) Page 4 of 8 review. This means that people can be assured that the service is well managed and run in their best interests. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
