Latest Inspection
This is the latest available inspection report for this service, carried out on 4th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Park House.
Annual service review
Name of Service: Park House The quality rating for this care home is: The rating was made on: two star good service 2 6 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Chris Sidwell Date of this annual service review: 2 2 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Park House Tyringham Nr Newport Pagnell Bucks MK16 9ES 01908613386 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable): Mr Edward Nigel Broadway,Mrs Gillian Elaine Broadway The registered provider is responsible for running the service Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: The maximum number of service users who can be accommodated is: 24 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - OP Dementia - DE Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 24 0 0 24 None 2 6 0 9 2 0 0 8 Park House is situated in the country estate of Tyringham; it is 3 miles from the town of Newport Pagnell, which provides a range of shops and community facilities. Park House has 24 single bedrooms of which 19 have en-suite facilities; accommodation is provided over two floors. A shaft lift is available to assist residents with access to the upper floor. The home has lovely grounds including two courtyard gardens. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included 1. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Surveys returned to us by people using the service and from other people with an interest in the service. 3. Information we have about how the service has managed any complaints. 4. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 5. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 6. Relevant information from other organisations. 7. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they have an ongoing improvement plan. Six people or their families returned our questionnaires. All were positive about living at Park House. They said that staff were patient and friendly, that they listen to what I say and my family member is treated with every consideration and care possible. People identified activities as an area for improvement and said that they would like more to do. One person asked if a hot meal could be provided at supper. The general practitioners and visiting district nurses were happy with the care offered to residents and said that their advice was followed. Staff said that they felt supported and received training. They said that they had received training in safeguarding people and that they knew what to do if someone had concerns about the home. The home continues to let us know about things that have happened since our last key inspection. The owner said in the AQAA that she had received 3 complaints which had been resolved. There has been one safeguarding allegation made to the local authority which is the lead agency in these matters and was managed appropriately by the home. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan and will do a key inspection by 26th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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