Latest Inspection
This is the latest available inspection report for this service, carried out on 7th May 2010. CQC found this care home to be providing an Adequate service.
The inspector found no outstanding requirements from the previous inspection report,
but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Parkcare Homes (No 2) Ltd (Alexandra Road).
What the care home does well The organisation have appointed an experienced manager. The service have developed the home into individual flats with adapted shower rooms. What the care home could do better: The service are in the process of completing care plans for each individual person. Themanager has also agreed to review the support hours for one identified person. This is to ensure that this residents needs can be fully met. The environmental risk assessment needs to be available at the home at all times to ensure that residents and staff are fully safeguarded when working at the home. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Parkcare Homes (No 2) Ltd (Alexandra Road) 17 Alexandra Road Enfield Middlesex EN3 7DD one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Heal Date: 0 7 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Parkcare Homes (No 2) Ltd (Alexandra Road) 17 Alexandra Road Enfield Middlesex EN3 7DD 02084435240 02088046518 alexander.road@craegmoor.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Parkcare Homes (No2) Ltd Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 10 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 10 The maximum number of service users who can be acccommodated is: 10 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Date of last inspection Brief description of the care home Alexandra Road is managed by Craegmoor Healthcare services. It is a home, which is registered to provide a service to ten younger adults with a learning disability. Alexandra Road is located in Ponders End. The home is purpose built and first opened in 1994. It is an attractive detached house. The accommodation is over two floors. On
Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home the ground floor there is a large lounge and dining room and a kitchen. The lounge leads out to a small-enclosed garden with chairs. In a separate building accessed through the garden there is a laundry. On the ground floor there are bedrooms which are in the process of being converted into flats with en-suite bathrooms for disabled people. On the first floor there are the remaining flats and the office. The house does not have a lift. The stated aim of the service is to treat the service users as individuals and to promote independence and ensure that privacy and dignity is maintained. The service promotes a holistic approach to care where physical, social and psychological needs are given equal importance and appropriate care plans and interventions are put into place. The purpose and function document and last inspection report are available to be viewed at the entrance of the home and in the staff office. The fees are available on request. Care Homes for Adults (18-65 years) Page 3 of 9 What we found:
The inspection was carried out to monitor the providers progress in changing the service from a registered care home to supported living with care provided by the providers new domiciliary care service. We arrived at the home at 11:30am to undertake an unannounced random inspection, and we were met on arrival by the manager. On entering the premises we found the home to be free from ofensive odours and following a tour of the premises found all areas to be clean. The home is now divided into individual flats which also have fully accessible shower rooms. We looked at the supported living tool for two of the four residents they contained information in relation to residents personal details, contact information in relation to their relatives, information in relation to physical and mental health needs, medication and personal care needs. The assessment indicates that identified residents are fully dependent on staff in relation to cooking, cleaning, mobility and when outside the home needed help with shopping. The assessment is being used to develop the personal support plans which are being completed by the manager and the staff team. The support plan was very good and person centred. The risk assessments included areas such as smoking, food safety , falls, and medication. We were of the opinion that these were very good assessments and they were all dated April 2010. The one identified care plan seen was good and developed from individual assessments. The manager has agreed that all other support plans will be completed by an agreed date. One identified residents assessment tool that was comprehensive and indicated that this person required full staff support in a range of areas as they were fully dependent and needed one to one staff support. The manager agreed to discuss and review the allocated hours with their area manager with regard to this identified resident. The manager was asked to forward a copy of the environmental risk assessment to the Care Quality Commission as this was not available on the day of the inspection. We contacted the manager after the inspection to ask for information to be forwarded with regard to training which was in relation to a requirement made at the time of the last inspection. What the care home does well: What they could do better:
The service are in the process of completing care plans for each individual person. The
Care Homes for Adults (18-65 years) Page 4 of 9 manager has also agreed to review the support hours for one identified person. This is to ensure that this residents needs can be fully met. The environmental risk assessment needs to be available at the home at all times to ensure that residents and staff are fully safeguarded when working at the home. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 6 15 The Registered Manager must ensure that the identified residents care hours are reviewed. This will ensure that their individual needs are fully met. 27/05/2010 2 6 15 The Registered Manager 27/05/2010 must ensure that the care plans are completed for the residents living in the home. This will ensure that the residents individual identified needs are met. 3 42 13 The Registered Manager must ensure that an enviromental risk assessment is forwarded to the Care Quality Commission. This will ensure that the health and safety needs of the residents living in the home are fully safeguarded. 27/05/2010 Care Homes for Adults (18-65 years) Page 7 of 9 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
