Latest Inspection
This is the latest available inspection report for this service, carried out on 15th February 2010. CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report,
but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Parklands.
What the care home does well Parklands provides spacious accommodation for those people who live there. Some residents have lived at the home for sometime and have remained very settled and appear to have had their needs well met. Staffing levels are good and provide a good level of support and supervision ensuring people can be supported in a way that mets their needs. What the care home could do better: The development of separate communal facilities for those people with dementia care needs should be pursued so that the differing needs of people can be accommodated within the home. The registered person needs to ensure that there is continued sufficient staff supervision provided at all times so that regardless of where people are within the building staff know of their whereabouts. This should be kept under review and consideration should be given to the changing needs of people and any new admissions to the home ensuring people are kept safe. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Parklands 87-89 Falinge Road Rochdale Lancashire OL12 6LB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lucy Burgess Date: 2 6 0 2 2 0 1 0 Information about the care home
Name of care home: Address: Parklands 87-89 Falinge Road Rochdale Lancashire OL12 6LB 01706713420 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Eldercare (Halifax) Ltd care home 57 Number of places (if applicable): Under 65 Over 65 0 0 dementia mental disorder, excluding learning disability or dementia Conditions of registration: 57 57 The registered person may provide the following categories of service only: Care home with nursing- Code N To people of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia- Code DE Mental disorder, excluding learning disability or dementia- Code MD The maximum number of people who can be accommodated is: 57 Date of last inspection Brief description of the care home Parklands House is a converted building consisting of a large pair of semi-detached houses that have been linked by a walkway. It is situated on the outskirts of Rochdale Town Centre, on a main bus route, overlooking Falinge Park. It is quite close to the local shops and the motorway network. There is a car parking area to the front and side of the home.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The home has two lounges and a large dining room downstairs and a lounge upstairs that can be accessed by a passenger lift. There is a smoking room on the first floor. Personal accommodation is provided in single rooms. Appropriately qualified nurses, supported by care assistants, provide 24-hour nursing care. The home is currently registered to provide nursing care for up to 57 people whose primary care needs are in the category of mental disorder, excluding learning disabilities (MD) and dementia care (DE). The home makes the following charges over and above the weekly care and accommodation fees that are listed after this section Chiropody GBP10.00 Hairdressing GBP6.00 to GBP1200 Magazines and Newspapers as charged Fees charged by the home provided in April 2009 are as follows Nursing in the range of GBP375.77 to GBP412.81 per week. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We conducted this Random Inspection as a result of a serious incident, which was investigated by the Local Authority and Police in line with the authorities safeguarding procedure. Following the investigation a case conference was held to discuss their findings and recommendations made. Concerns were raised with regards to how people are accommodated at the home whilst considering the individual care needs of people and how they are kept safe from potential risk to themselves and others. The home is currently registered to provide nursing care for up to 57 people whose primary care needs are in the category of mental disorder, excluding learning disabilities (MD) and dementia care (DE). To complete this inspection we carried out a site visit on the 15 February 2010. As the manager was on leave we spoke with the nurse in charge. We discussed the number of people currently living at the home, their health care needs and staffing arrangements. Time was also spent looking round the environment to see what facilities are provided within the home and arrangements in relation to where people are accommodated in the building depending on their needs. We contacted the manager and arranged to meet with her at the home on the 26 February 2010 to discuss this further. Parklands was previously 2 large properties, which have been joined together. The property has been further extended to the rear to provide additional bedroom space. The home provides accommodation on 3 floors with bathing and toilet facilities on each floor. There are also 3 lounges, a large dining room and a smoke room. Each side of the property has the original staircase as well as a passenger lift. We found that the majority of older residents, dementia needs, are accommodated on the group floor and younger people with mental health needs are on the first and second floor. However movement around the home is not restricted, therefore some of the younger adults spend time in the lounges on ground floor. Due to there being only one dining room, also situated on the ground floor, everyone has there meal there. Meals are provided in two sittings so that everyone can be accommodated and where necessary additional support can be provided. Staffing arrangements show that there are 3 nurses on duty throughout the day with 7 care workers. At night this is reduced to 2 nurses and 4 care workers. The team is supported by a number of ancillary staff and an activity worker. Whilst staffing levels are good it was evident from our observations of people moving around the home and considering the layout of the building that it was a constant task to monitor peoples whereabouts. We were informed that staff complete half hourly checks throughout the day so that they are aware of where people are. Records are made of these checks. We were also told that bedrooms are now kept locked when unoccupied. Those people wishing to have their own key are able to so. This too enables staff to monitor peoples whereabouts. Care Homes for Adults (18-65 years) Page 4 of 8 During our second visit to the home we discussed with the manager how people are accommodated within the home. She too confirmed that the majority of older people with dementia care needs live on the ground floor with a small number on having bedrooms on the second floor. Those people with mental health needs, who are physically more able, are accommodated on the first and second floors and have separate communal areas on the second floor. The manager explained that there was some mix of residents bedrooms however this was due to some people having lived at the home for sometime who did not wish to change rooms. The manager also confirmed that those people with a higher level of nursing care needs were supported on the ground floor where there is a higher ratio of staffing. Gates are fitted to the staircase so that people who may wander are discouraged from going upstairs. The manager explained that there had been no incidents of this occurring. Additional staffing was also now being provided up until 5pm so that further supervision can be offered over the meal time period due to there being a lot of people moving around the home. The manager is considering developing one of the lounge areas on the ground floor providing a room more sensitive and inviting for those people with dementia care needs. It was further discussed that an internal door could be kept closed and residents on the first floor could be encouraged to use the staircase on one side of the building. This would then provide separate facilities for people with dementia during the day time. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 28 18 The registered person must ensure that there is continued sufficient staff supervision provided at all times so that regardless of where people are within the building staff know of their whereabouts. This should be kept under review and consideration should be given to the changing needs of people and any new admissions to the home ensuring people are kept safe. 30/03/2010 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 24 The development of separate communal facilities for those people with dementia care needs should be pursued so that the differing needs of people can be accommodated within the home. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
