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Care Home: Pilgrims Way Care Home with Nursing

  • 10 Bower Mount Road Maidstone Kent ME16 8AU
  • Tel: 01622681300
  • Fax:

Pilgrims Way Care Home with Nursing consists of two buildings set in the same grounds. These are the main nursing home, and the "Coach House". The Coach House has sixteen beds, and is only used for residents needing residential care. The nursing home has some residential beds, but most are for nursing clients. The home is a privately run business, and the providers take an ongoing interest in the day to day running of the home. Other family members are involved in the general management. The home is situated in a quiet residential area in Maidstone, about half a mile away from the town centre. It is set in its own grounds, which are well maintained and attractively presented. There are plenty of car parking spaces. Accommodation in both buildings is provided on two floors, and both buildings have a passenger lift for easy access between floors. The main building also has a stair lift. Some rooms have en-suite toilet/bath facilities. Each of the buildings have their own communal and garden areas, but the residents mix with each other for many activities and events, and are able to make friends across both buildings. Although the Coach House has its own core staff, other staff work between both buildings. This is an advantage for residents who have deteriorating conditions, and move from the Coach House to the main building for nursing care, as they are already familiar with many of the staff. Current fee levels range from £337.02 - £750.00 per week, depending on the assessed needs of each individual, and as to whether they are receiving residential or nursing care.

  • Latitude: 51.273998260498
    Longitude: 0.50499999523163
  • Manager: Mrs Annette Ashley
  • Price p/w: £337
  • UK
  • Total Capacity: 76
  • Type: Care home with nursing
  • Provider: Mr D L Yadave,Mrs J P Yadave
  • Ownership: Private
  • Care Home ID: 12351
Residents Needs:
Old age, not falling within any other category

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Pilgrims Way Care Home with Nursing.

Annual service review Name of Service: Pilgrims Way Care Home with Nursing The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Williams Date of this annual service review: 2 1 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 10 Bower Mount Road Maidstone Kent ME16 8AU 01622681300 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mr D L Yadave,Mrs J P Yadave Number of places (if applicable): Under 65 Over 65 0 76 The maximum number of service users to be accommodated is 76 The registered person may provide the following category of service: Care home with nursing (N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Pilgrims Way Care Home with Nursing consists of two buildings set in the same grounds. These are the main nursing home, and the Coach House. The Coach House has sixteen beds, and is only used for residents needing residential care. The nursing home has some residential beds, but most are for nursing clients. The home is a privately run business, and the providers take an ongoing interest in the day to day running of the home. Other family members are involved in the general management. The home is situated in a quiet residential area in Maidstone, about Annual Service Review Page 2 of 6 half a mile away from the town centre. It is set in its own grounds, which are well maintained and attractively presented. There are plenty of car parking spaces. Accommodation in both buildings is provided on two floors, and both buildings have a passenger lift for easy access between floors. The main building also has a stair lift. Some rooms have en-suite toilet/bath facilities. Each of the buildings have their own communal and garden areas, but the residents mix with each other for many activities and events, and are able to make friends across both buildings. Although the Coach House has its own core staff, other staff work between both buildings. This is an advantage for residents who have deteriorating conditions, and move from the Coach House to the main building for nursing care, as they are already familiar with many of the staff. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included the following, The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. A telephone conversation with the manager. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. The home has met the requirements and recommendations made at the last inspection, all residents now receive meals on a tray with a napkin. The cracked tiles on the kitchen floor have been replaced. The manager has conducted a feasibility study regarding the number and type of bathroom facilities in one part of the home. Applicants for work are now required to provide a full employment history on the application form and any gaps are explored by the manager. People living in the home always tell us that they are happy there. Health care and social care professionals tell us they respect their residents dignity and the manager is approachable, responsive and willing to listen They say that peoples health care needs are properly monitered and reviewed, and that new residents are supported when making the transistion to living in a care home. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 23rd July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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