Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Princess Marina House.
What the care home does well Care plans are in place that inform staff how to meet residents needs safely and consistently. Medication systems ensure residents receive their medication when needed. Residents are protected by robust recruitment processes. What the care home could do better: No requirements were made as a result of this inspection. Random inspection report
Care homes for older people
Name: Address: Princess Marina House Seafield Road Rustington Littlehampton West Sussex BN16 2JG three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lesley Webb Date: 2 2 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Princess Marina House Seafield Road Rustington Littlehampton West Sussex BN16 2JG 01903784044 01903788900 shirley.steeples@princess-marina-house.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Shirley J Steeples Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Royal Airforce Benevolent Fund care home 30 Number of places (if applicable): Under 65 Over 65 30 0 old age, not falling within any other category physical disability Conditions of registration: 0 30 A maximum of 30 service users may be accommodated at any one time. Date of last inspection Brief description of the care home Princess Marina House is a care home registered to accommodate up to thirty people aged sixty five or over, people with a physical disability under the age of 65 and people with a physically disability over the age of 65. The home offers both permanent and respite services. Residents or their spouses must have served in the RAF. The
Care Homes for Older People Page 2 of 8 Brief description of the care home registered provider is the Royal Air Force Benevolent Fund and the registered manager is Mrs Shirley Steeples. The home is an old style building that has been refurbished and is situated in a residential area on the seafront at Rustington, and is approximately a ten minute walk from the village centre. The accommodation is provided in thirty five single rooms and nine doubles all with en suite facilities. The home provides spacious personal living accommodation with en suite facilities and a range of communal rooms, all of which are specifically designed to accommodate and facilitate residents. In addition the grounds of the home incorporate a lawn, on which people can partake in putting and croquet. There are two passenger lifts. Care Homes for Older People Page 3 of 8 What we found:
We visited this home on Thursday 22nd April 2010, arriving at 10.00 am and staying until 12.00 pm. The purpose of this inspection was to assess how well the home is doing in meeting some of the key National Minimum Standards and Regulations. The registered manager was present throughout our inspection and assisted us by providing documentation and answering any questions we raised. We examined the records of two residents and two members of staff. The residents records included care plans that had been reviewed on a monthly basis for identified needs such as pressure care and the administration of medication. The staff files contained all the required recruitment documentation including evidence of references and Criminal Records Bureau disclosures (CRB). We also looked at medication and associated documentation. All was found to be stored correctly and records sampled did not contain any discrepancies. Prior to our visit the home supplied us with copy of its Annual Quality Assurance Assessment (AQAA). This document gives the home the opportunity to say what it does well and provide evidence of that. It also gives them the opportunity to say what they feel they could do better and what their future plans are, how it dealt with any complaints and concerns, any changes to how the home is run, the providers view of how well they care for people, the views of the people who use the service, their relatives and staff who work for the service. The AQAA informs us of improvements made at the home over the past twelve months. These include safer pedestrian access to the home, the purchasing of two new mini buses and increased staff support for social activities. Before we visited the home seven residents and eight members of staff completed questionnaires and returned them to us. All residents confirmed they are happy with the care and support they receive, with cleanliness in the home, activities offered and staff that support them. Additional comments were recorded including they arrange excellent gala dinners and functions and they look after me very well. All staff that completed questionnaires confirmed they are supported to undertake their roles, receive relevant training and are given sufficient information to meet residents needs. What the care home does well:
Care plans are in place that inform staff how to meet residents needs safely and consistently. Medication systems ensure residents receive their medication when needed. Residents are protected by robust recruitment processes. Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
