Latest Inspection
This is the latest available inspection report for this service, carried out on 10th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ranyard at Mulberry House.
Annual service review
Name of Service: Ranyard at Mulberry House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Peter Nunn Date of this annual service review: 0 8 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Blessington Road Lewisham London SE13 5EB 02084639890 02084639899 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Mercian Courtney Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Ranyard Charitable Trust Number of places (if applicable): Under 65 Over 65 0 48 The maximum number of service users who may be accommodated is: 48 The Registered Person may provide the following category of service only: Care home with Nursing - Code N to service users of the following gender: Either whose primary care need on admission to the home are within the following categories: Old Age, not falling within any other category - Code OP Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ranyard at Mulberry House is run by the Ranyard Charitable Trust, which is a registered charity and Limited Company that has been involved in care services in South East London since the 1930?s. The Trust has just recently also become a company limited by guarantee. The management are accountable to a board of
Annual Service Review Page 2 of 5 trustees. Mulberry House is a 48-bed, purpose built nursing home, which was opened in August 2002. The home provides care to up to 48 older adults, both male and female, many of who require nursing care. More than 80 of these are from a white English background with approx. 10 Caribbean and 4 are Irish. Approx. 50 of beds are contracted by Lewisham Primary Care Trust to provide care for residents on discharge from hospital. The accommodation is on three floors, and each resident has a single room with en-suite shower and toilet facilities. There are also two accessible bathrooms on each floor. Each floor has its own lounge and dining room and there are two passenger lifts. There are separate kitchen and laundry facilities, which are staffed by a catering and housekeeping staff. There is a large accessible garden to the rear of the building. The home is staffed by an experienced Registered Care Manager, 13 staff nurses, and 34 support/care staff. Approx. 48 of these are from an African background, 27 Caribbean with the remainder being Indian and white British. The home is situated in a quiet road between Lewisham and Blackheath. There is off road parking to the front of the building, and ample on street parking also available. The home is a few minutes walk from local bus routes and about 15 minutes from the nearest railway station. Information about the service provided is made available to current and potential residents in the homes Statement of Purpose and Service Users Guide, which are given to all service users. The recent CSCI report is kept at each nurse?s station in the home, and new residents are told where it is kept. The provider? Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review, which included :The annual quality assurance assessment, AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys if any were returned to us by people using the service, or other people who have an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we may have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We also looked at surveys that had been completed by people who have an interest in the service. The comments received back support our view of the service. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection within timescales set by regulation and CQC policy. However we can inspect the service at any time before this if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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