Latest Inspection
This is the latest available inspection report for this service, carried out on 5th May 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rawleigh House.
Annual service review
Name of Service: Rawleigh House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Foot Date of this annual service review: 2 5 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Avenue Sherborne Dorset DT9 3AJ 01935816630 Telephone number: Fax number: Email address: Provider web address:
rawleigh@drh.uk.com www.drh-uk.com Dorset Residential Homes Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 6 6 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rawleigh House is located in Sherborne, in a residential street close to the town centre; it is operated by Dorset Residential Homes, a registered charitable trust that operates a number of care homes in Dorset. The home is registered to provide accommodation and personal care to a maximum of seven adults who have a learning disability. Residents living at Rawleigh House have access to a wide range of social and leisure opportunities and facilities, supported by staff. Most residents use local authority day services during the week, where they can access further education and life-skills. The home has 3 floors; all residents have their own private bedroom and share communal living rooms; 5 of the bedrooms have en-suite hygiene facilities. A lift operates between the floors ensuring access for wheelchair users. Some car parking spaces are available within the grounds of Rawleigh House and the public road offers unrestricted parking. The fee range quoted in the service user guide at the time of inspection was from #992 per person per week. Up to date fee information may be obtained from the service. Information regarding the subjects Value for Money and Fair Terms in Contracts can be obtained from the web link:
Annual Service Review Page 2 of 6 None www.oft.gov.uk A report entitled Care Homes in the UK - A Market Study is available on web link: http:/www.oft.gov.uk/NR/rdonlyres/5362CA9D-764D-4636-A4B1A65A7AFD347B/0/oft780.pdf Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received and requested since the last key inspection, which took place on 29 April 2008 This included: The annual quality assurance assessment (AQAA) sent out by us, was completed and returned to CQC in a timely manner. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Regulation 37 notifications informing us of significant events in the home have been received throughout the year. We reviewed the previous key inspection report. We took account of what other people have told us about the service and any relevant information received from other organisations was considered. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and detailed and gave us all the information we asked for. Rawleigh House provides a homely, safe clean and comfortable environment enabling residents to share their views, wishes and needs with the staff. The AQAA tells us that the service aims to ensure that the views of people who use services are promoted and incorporated. Residents have detailed life support plans which incorporate their needs, wishes and preferences in line with the human needs approach. Each resident has a key worker who works closely with them in supporting their needs. Each resident also has the opportunity to have a one to one talk with their key worker, where they can raise any issues or concerns. Each resident has a daily activity chart which is a list of activities that has been compiled by the resident with their key workers of all the things that they like to do. As a result of listening to the people who live at the home, a number of individual holiday and activity arrangements have been made to enhance the quality of residents lives . Friendships are encouraged both within and outside the home. Family contact is maintained encouraged. There are 6 people living at the home. There have been no new admissions during the year. The home aims to positively respond to the changes in the health care needs of residents by putting into place plans to ensure that all health care needs are met and are understood by everyone. Links have been strengthened with the day centre ensuring that continuity of care and support. Annual Service Review Page 4 of 6 There is an accessible complaints procedure in place. No complaints have been received during the year. The AQAA tells us that staff turnover is low. All staff receive induction, NVQ and LDAF training. 24 care staff are employed at the home. Of these, 8 have achieved and NVQ level 2 in care or above. 5 are working toward the award. The manager is qualified and experienced in working with people with a learning disability. There are a range of policies and procedures in operation. The majority are regularly reviewed, although some have not been reviewed since 2004. The home continues to provide a high standard of care and there is no evidence to indicate that outcomes for people who use the service have changed since the last inspection of the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 28 April, 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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