Latest Inspection
This is the latest available inspection report for this service, carried out on 15th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Renwick.
Annual service review
Name of Service: Renwick The quality rating for this care home is: The rating was made on: two star good service 1 8 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pauline Lintern Date of this annual service review: 1 1 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Dragon Lane Manningford Bruce Pewsey Wiltshire SN9 6JE 01672563026 Telephone number: Fax number: Email address: Provider web address:
Steven@StevenAbbott.wanadoo.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mrs Jane Abbott,Mr Steven Abbott Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Renwick is a care home registered to care for three people with learning disabilities. It is run by Valued Lives, a private organisation, which operates five care homes for adults with learning disabilities. All are small establishments, intended to offer a normal domestic lifestyle. The main lead for the organisation is taken by one of the registered persons, Mrs Jane Abbott. She is supported by other senior colleagues, including family members. Renwick is in Mannington Bruce, a small village close to the town of Pewsey. Pewsey itself offers a range of amenities. The market towns of Marlborough and Devizes are within 15 minutes drive and Salisbury and Swindon are easily accessible. The organisation provides a number of vehicles for the use of people who live in the homes and they contribute towards the costs. Valued Lives also operates Harlequins, which is a day service used by most people,
Annual Service Review Page 2 of 6 1 8 1 2 2 0 0 8 who live in the homes, for at least part of each week. They pay a small weekly sum towards this. Valued Lives has recently taken on a farm to provide a wider range of opportunities for day time occupation. The home is a semi-detached cottage. The bathrooms and bedrooms are upstairs. Shared living rooms and the kitchen are on the ground floor. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make, however this was not clearly detailed under each outcome area. The manager told us what the agency does well, provides a service for individuals known to challenge services and give a meaningful and rewarding life. The team provide every effort to assist service users to reach their goals and to experience what we take for granted. The team continually look for ways to improve the lives of the people they support and endeavour to assist individuals to reach their personal goals, maintaining a client lead service. Within the summary of the AQAA, they also told us how they have improved since the last inspection for example, we have been updating individual personal and organisation records to a more service user friendly and professional format, new risk assessments, developing a new Quality Assurance document and implementing monthly service management visits. They identifed what they could do better, continue to update current fee levels in line with the fair pricing tool in order to maintain the existing and expected service we are to provide. Attempt to achieve total compliance with regulations, requirements and expectations. We were told how equality and diversity are promoted by the service. We value that everyone is an individual and equal regardless of differences. We offer all individual service users, staff, relatives and visitors choice and respect. Valuing people as individuals and offering a personalized service is central to our philosophy of care. We sent satisfaction surveys to the home for them to distribute to the people living there, healthcare professionals and care managers. We did not receive any responses. Annual Service Review Page 4 of 6 The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 18th December 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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