Latest Inspection
This is the latest available inspection report for this service, carried out on 8th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rivendell [Christchurch].
Annual service review
Name of Service: Rivendell [Christchurch] The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Foot Date of this annual service review: 2 1 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 19 Lynton Crescent Christchurch Dorset BH23 2SD 01202476663 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Dyanne Margaret Ridyard Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is 3. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rivendell is a small care home registered to accommodate three people with a learning disability. In July 2007 a variation to the conditions of registration was approved for an increase in numbers from two to three residents. The registered provider, Mrs Ridyard lives at the home with her husband and two residents placed for long-term care. The third bed at the home is used for respite care for four residents known to the provider. The home is a detached bungalow in a quiet residential area. The home provides care in a family context and environment. Residents have their own bedroom, one of which is en-suite and share communal areas of lounge dining room, conservatory and enclosed garden. Residents have access to a separate bathroom with
Annual Service Review Page 2 of 6 a shower. There is public transport to the Centre of Christchurch. range from #400 to #700 per week. The weekly fees Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received and requested since the last key inspection which took place on 23 May 2008. This included: The annual quality assurance assessment (AQAA) sent out by us, was completed and returned to CQC in a timely manner. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Regulation 37 notifications informing us of significant events in the home have been received throughout the year. We reviewed the previous key inspection report. We took account of what other people have told us about the service and any relevant information received from other organisations was considered. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and detailed and gave us all the information we asked for. The home provides permanent accommodation and support for two service users. There have been no new admissions during the past year. The AQAA tells us that regular meetings are held between service users, the homes manager, family and professional representatives where changes of need are noted and updated. Service users are encouraged and actively involved in making their own choices with regards to dress, meals and activities both inside and outside the home. A range of personalised activities are arranged for service users both from the home and within the local community. The manager continually seeks opportunities to increase leisure and self development activity. Effort is made to maintain and improve contact with family members. There is a complaints policy and procedure accessible to everyone. No complaints have been received during the last year. Major improvements have been made to the external property and the interior of the home during the past year. Mrs Ridyard is the owner and manager of the home, supported by her husband. No other staff are employed. Mr and Mrs Ridyard are both undertaking NVQ training which is nearing completion. On going training is undertaken. Annual Service Review Page 4 of 6 The AQAA confirms that the welfare and general well-being of all residents is paramount, with personal and emotional needs of service users of the utmost importance and priority. Feedback from service users, family members and social workers is encouraged and confirms the homes high standards. The home continues to provide a high standard of care and there is no evidence to indicate that outcomes for people who use the service have changed since the last inspection of the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22 May, 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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