Latest Inspection
This is the latest available inspection report for this service, carried out on 26th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sandmartins.
Annual service review
Name of Service: Sandmartins The quality rating for this care home is: The rating was made on: two star good service 2 1 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Melanie Freeman Date of this annual service review: 1 3 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Kings Parade Aldwick Bognor Regis West Sussex PO21 2QY 01243864031 F/P01243864031 sandmartins@saffronland.co.uk www.homebeechltd.co.uk Homebeech Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 14 The maximum number of service users ot be accommodated is 14 The registered person may provide the following category of service only: Care home only (PC) to service suers of the following gender: Either Whose primary care needs on admisison to the home are within the following category : Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sandmartins is a care home registered to provide accommodation and personal care for fourteen residents in the category of old age, not falling within any other category. The registered provider is Homebeech Limited for whom the responsible individual is Ms R Page. There is an appointed manager in charge of the day-to-day running of the home, and her registration is being progressed with the Care Quality Commission.
Annual Service Review Page 2 of 6 2 1 1 1 2 0 0 8 The property is a large detached building, situated in a quiet residential area overlooking a park very close to the seafront in Bognor Regis. Local shops are nearby. Accommodation is provided on two floors, communal space consisting of a lounge area, dining room, sun lounge and large garden to the rear of the building. Private accommodation consists of 14 single bedrooms. The current scale of fees being charged at the home is from £345 to £589 per week. It should be noted that any fee information included in this report applied at the time of the Review, and that people may wish to obtain more up to date information from the care home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection, that was completed on the 21 November 2008. This included; The Annual Quality Assurance Assessment (AQAA) that is completed by the service and focuses on how well outcomes are being met for people using the service, this was well completed and was provided when requested. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations including Social Services and visiting health care professionals. The appointed manager was also contacted by telephone on the day of the Annual Service Review for up to date information on the service, and confirmation on how the home had responded to the requirements made at the last key inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. This provided information on the service that included numerical information that was requested. The AQAA was well completed by the appointed manager and identified areas that have improved in the last year, and others where further developments are either planned, or would benefit residents. The last key inspection was completed in November 2008 and was positive with regard to resident care with all outcome areas being judged as good, and the daily life and social activity being judged as excellent. Two requirements however were made following this inspection. Contact with the appointed manager confirmed that both these requirements have been addressed. The home has implemented individual records held in each residents room for those who need blood sugar monitoring under the direction of the District Nurse. Each of these residents have an individual blood glucose monitoring machine. The appointed manager has reviewed staff understanding of blood glucose levels and how these are taken, during staff supervision, and has planned further training on Diabetes this year. Staff have also undertaken modular training on diabetes provided by the pharmacist. The required Criminal Records and Protection of Vulnerable Adult checks are organised through head office. However the home now retains the necessary records to identify that these have been completed. The appointed manager advised that staff do not start working in the home until she receives confirmation, that the enhanced criminal records check has been completed. Since the last key inspection a new manager was appointed in September 2009. Her application to register with the Care Quality Commission is being progressed, with a planned interview date arranged in February 2010. Annual Service Review Page 4 of 6 Discussion with the appointed manager indicated that the a separate controlled drug cupboard is available in the home, and that the home does on occasions hold some prescribed controlled drugs. It was not however clear that this complied with the new legislation around the storage of controlled drugs in care homes. It was recommended that the homes management consults with their supplying pharmacist, with regard to these facilities, in conjunction with information provided by the Care Quality Commission on this matter. Further information is available on the CQC Internet within the guidance document The safe management of controlled drugs in care homes. Although the AQAA recorded that the home has the required policies and procedures in place and that these are regularly updated, it did not confirm that all the required safety checks had been completed. Discussion with the appointed manager confirmed that the head office organises all these checks, and that she would ensure that these are all in place, retaining the relevant information in the home for reference purposes. The AQAA confirmed that there had not been any formal complaints over the past year and the appointed manager confirmed that all complaints raised with the home are taken seriously, with issues being dealt with quickly. The home has a clear complaints procedure that is provided to each resident. She was also able to confirm an understanding of safeguarding matters, and shared that she had been involved in safeguarding investigations in previous positions. The appointed manager advised that she has found the home to be very well organised and that she has been well supported since her appointment by the management structure above her, that includes an area manager who is available for advise and support at all times. The AQAA recorded the homes positives included looking after residents in a caring and compassionate way, providing a comfortable safe environment for them to live in with Dignity With Respect. Documented improvements included an extended Quality Assurance Tool. The provision of leaflets to be given to new staff on their day to orientate them to the home, and to offer hints and tips for client care. IT facilities are in place which facilitates better communication and streamlines other aspects of running the home e.g. residents financial records, ordering systems etc. The home uses the Internet to facilitate research which is used to enhanced the care given to residents. The on-going staff training programme is facilitated by internal and external training organisations. The information provided by the home confirmed our judgment that the home continues to provide a good service. What are we going to do as a result of this annual service review? There will be no change to the inspection schedule and the Care Quality Commission will do a key inspection by 21 November 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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