Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Selwyn House.
Annual service review
Name of Service: Selwyn House The quality rating for this care home is: The rating was made on: two star good service 2 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: David Smith Date of this annual service review: 0 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Selwyn House 52 Southway Drive Yeovil Somerset BA21 3ED 01935479143 Telephone number: Fax number: Email address: Provider web address:
SEDougherty@somerset.gov.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Somerset County Council (LD Services) Number of places (if applicable): Under 65 Over 65 10 0 Service Users may be admitted who have concurrent physical disabilities and/or sensory impairment Service Users will be admitted for a maximum of 3 months between each admission and discharge Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Selwyn House is registered with us to provide short term respite care for up to 10 people who have a learning disabilty. They may also provide care to those who have a concurrent physical disability and or sensory impairment. The home is not registered to provide nursing care. The registered provider is the Somerset County Council (LD Services). The responsible individual is Mr David Dick; the Registered Manager is Mrs Sandra Dougherty. None 2 1 1 0 2 0 0 8 Annual Service Review Page 2 of 6 The home is situated in a quiet residential area close to the town of Yeovil. Accommodation is arranged at ground floor level. The home has been suitably adapted to meet the needs of people with a physical disability. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last Key Inspection. This included: The Annual Quality Assurance Assessment (AQAA) was sent out to the home; this was completed in detail and returned to us. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who stay at Selwyn House. It also gave us some numerical information about the service. Surveys completed on behalf of people who use this service. What the home has told us about significant things that have happened, these are called notifications and are a legal requirement. The outcome of the last Key Inspection we carried out in October 2008. What has this told us about the service? The homes AQAA explains that they have systems in place to ensure the views of people who stay in the home, and those close to them, are promoted. Parents and carers are sent a questionnaire each year; peoples suggestions are acted upon wherever possible. Phone calls are made to families after people have returned home from their break at Selwyn House to see how their stay has gone and if there are any concerns: family members or carers can visit during peoples stays if they wish. The home told us they have made some improvements since our last visit; they now work with more health and social care professionals to ensure peoples needs are met, the environment has been improved, inconsistencies in peoples medication have been resolved and staff are clearer about using opportunities so that people are able to access the community. Nine members of staff have been supported to attain a National Vocational Qualification (NVQ) in the last year; some health and safety practices have been improved as each person now has their own emergency evacuation plan and moving and handling risk assessments have also been completed. We received seven surveys which were completed by peoples relatives. These told us that people are treated well by staff and that the people who work at the home listen to them and act on what they say. Some of the people who stay at the home have communication difficulties and people told us their likes, dislikes and routines are known to staff who work in the home. People said they know who to speak to if they are unhappy with the care and support provided at Selwyn House and that they know how to make a formal complaint should they need to. There have been no complaints made to the home in the last 12 months. Comments from relatives include: they look after my daughter very well, she knows all Annual Service Review Page 4 of 6 the staff, [our son] always comes out clean and happy, [our daughter] is always eager to go on one of her visits to Selwyn House and they provide good home from home accommodation and a happy relaxing stay. When asked what they felt the home could do better, four people had the following suggestions: they need more staff when they have challenging clients, basic hygiene, make more beds available for respite care and they could do with transport of their own. Following the last Key Inspection we made these judgements about the quality of the service provided at Selwyn House: Choice of Home was rated as adequate; Individual Needs and Choices, Lifestyle, Personal and Healthcare Support, Concerns Complaints and Protection, Environment, Staffing and Conduct and Management of the Home were all rated as good. The overall rating of the home was 2 star. The home continues to let us know about things that have happened since our last Key Inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who stay at Selwyn House. What are we going to do as a result of this annual service review? We believe the home is maintaining the same standard of care and support we assessed during the last Key Inspection. We are not going to change our inspection plan, and will do another Key Inspection by 21st October 2011. However we can inspect Selwyn House at any time if we have concerns about the quality of the service or the safety of the people who stay here. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
