Latest Inspection
This is the latest available inspection report for this service, carried out on 30th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Shores (The).
Annual service review
Name of Service: Shores (The) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Tracey Cockburn Date of this annual service review: 2 7 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 46 Brixey Road Poole Dorset BH12 3EZ 01202730653 01202730653 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Eve Mary Went t/a Harbour Care Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is 7. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The home has increased in size and registered number. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Shores is a care home registered to provide care to people with a Learning Disability. The home was first registered in April 2007 for 3 people; this was increased to 4 in August 2007. the home is now registered to provide care and support to seven people. The registered provider has a number of other homes in the area. The home is detached with parking space at the front and a garden to the rear. The communal rooms consist of a lounge, kitchen, and dining area. There is an office on the ground floor as well as a cloak room.
Annual Service Review Page 2 of 5 The is public transport into the centre of town. The weekly fees are determined on an individual basis but currently are 1400.00 pounds per week. For further information on fees and contracts the office of fair trading has a website: www.oft.org.uk Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The service sent us their annual quality assurance assessment when we asked for it. We sent survey forms to the people who use the service. We looked at other information sent to us such as notifications. We looked at changes to the registration of the service since it opened. We looked at how the service handled safeguarding alerts. We received four survey forms back from people who live in the service. What has this told us about the service? This information told us how they support people who use the service, how they work with other professionals and how they continue to develop the service. The annual quality assurance assessment told us that: - there is a quality assurance process in the home which seeks the views of the people living there are well as other professionals and relatives who are interested. Their views form the basis of the development of the service. - they tells us they have systems in place to support each persons health care needs. - They tell us that care plans have been developed in format and structure to ensure individuals can understand them. - they tell us they have improved the number of staff working in the home to ensure the wellbeing of people living there. People who live in the service tell us that they are able to participate in activities which interest them. They tell us that there is enough food, that the home is clean and that the staff are people they can talk to if they are worried. One person said they would like a pet and one person told us that they liked the activities in the home. Two people have moved into the service in the last twelve months. Of the sixteen staff employed to work in the home eight have a national vocational qualification at level two or above. What are we going to do as a result of this annual service review? We will not be undertaking a key inspection of this service. We will continue to review information we receive and may consider a site visit at any time. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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